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Melinda Woo
Participant
March 9, 2018
Answered

Issue applying 6.14 update to Lightroom 6.0

  • March 9, 2018
  • 3 replies
  • 8941 views

Hi, I can't seem to get my Lightroom 6 to upgrade to 6.14. I've downloaded the 6.14 upgrade as well as  the 6.13 and the 6.12 but every time I run the AdobePatchInstaller.exe file for any of these updates, I receive the following message:

"This patch is not applicable for you. Please check for updates from the Help menu in your product to see a list of latest updates available."

In Lightroom, I've click on Help>Updates and after searching for a few seconds it tells me that Lightroom is up to date. However when I look at the System Info, it shows that I'm still only running Lightroom 6.0. What's strange is that it's showing that my Op System is 8.1, but I definitely have 10 Pro installed.

Lightroom version: 6.0 [1014445]

License: Perpetual

Operating system: Windows 8.1 Business Edition

Version: 6.3 [9600]

Application architecture: x64

System architecture: x64

This is very frustrating as I need the updated camera profiles, but I don't want to have to upgrade to CC or CC Classic.

Any help would be appreciated, thank you.

    This topic has been closed for replies.
    Correct answer AxelMatt

    You have to download the installation files from here: Download Photoshop Lightroom

    First download an install Lightroom 6. This is not the actual version. I think it's 6.1

    In the next step you have to download and install the update to version 6.14. You'll find the update on the same side.

    MacOS

    Windows

    If this doesn't help please described exactly what you've done an which error messages you get. And please post the version of the operating system you are using.

    3 replies

    G
    Guyten
    Participating Frequently
    April 13, 2018

    I wanted to reinstall Lightroom on my new computer but I received Lighroom 6.0 and update does'nt work. I don't find a way to upgrade to 6.14 even when I download version 6.14, only 6.0 installed.

    AxelMatt
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    April 14, 2018

    You have to download the installation files from here: Download Photoshop Lightroom

    First download an install Lightroom 6. This is not the actual version. I think it's 6.1

    In the next step you have to download and install the update to version 6.14. You'll find the update on the same side.

    MacOS

    Windows

    If this doesn't help please described exactly what you've done an which error messages you get. And please post the version of the operating system you are using.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    V
    view836
    Participating Frequently
    October 1, 2018

    Did you get this to work? I just purchased and installed LR 6 in August and have the same issue. I'm stuck at 6.0 build 1014445 and the 6.14 AdobePatchInstaller.exe appears to do nothing at all when run. Even if I run it from cmd.exe it doesn't launch any windows or display any message it just runs and terminates almost immediately with no output. The instructions supplied above don't work for me, as the patch update following the installation doesn't do anything.


    OK, none of the stuff above in this thread worked for me. What _did_ work:

    install Adobe Application Manager 10 Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

    Run Adobe Application Manager 10

    Enter adobe id credentials as prompted

    it churned for a long time but eventually came back

    Select Apps and look for Lightroom.

    In my case Lightroom Classic CC was listed, there were two versions (7.5 and 6.0) - I had to select the drop-down triangle to see the entry for Lightroom CC (2016) (v 6.0) which had an Update option next to it

    Select Update for Lightroom CC (2015) (v 6.0)

    It took a while but this updated Lightroom 6.0 to Lighroom 6.14.

    Hope this helps others with the same problem.

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    March 9, 2018

    From my past experiences with problems I can suggest the following steps:

    1) Save your catalog to a secure location.

    2) Deinstall  Lightroom

    3) Download and run the Adobe Creative Cloud Cleaner Tool to remove all Adobe 'stuff'.

    Use the Creative Cloud Cleaner Tool to solve installation problems

    4) Download the installation files from here Download Photoshop Lightroom

    5) Install Lightroom and the the update to 6.14

    5) Restore your catalog.

    All this sounds drastic and it does take time and effort, but a clean installation can fix many problems.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    March 9, 2018

    You could try updating to a significantly lower version first, for example to 6.8 or so. If that works, try updating 6.8 to 6.14. It should be possible to update directly to 6.14 (and I can't tell you why it doesn't work for you), but maybe this is a workaround.

    -- Johan W. Elzenga
    M
    Melinda WooAuthor
    Participant
    March 12, 2018

    Hi JohanEl54. I went as far back as 6.6 with no luck and then went all the way back to 6.1 and sadly came up with the same results. I appreciate you taking the time to reply and suggesting a fix.

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