Issues with Videos in Library Module

Forum|Forum|2 years ago
February 26, 2024
1 reply
408 views

I have upgraded to LR Classic 13.2 Camera Raw 16.2 and since then, I am unable to play videos in the Library Module. I get no responses from the video controls at all. Furthermore, the export video functionality does not work anymore. I am on a Mac running 13.6.4 (22G513). All these functions were fully operational prior to my update 4 days ago.

I have tried cleaning the video cache and increased the size with no success.

Am I the only one having these issues?

macOS

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A

Antoine_DagherAuthor

Participating Frequently

Well, it's definitely a bug: I uninstalled and reverted to the previous 13.1 version and everuything works fine now.

JohanElzenga

Community Expert

There probably is no bug. I can play videos in Lightroom Classic 13.2 on my Mac just fine. What version of MacOS are you using and what are the specs of your computer? I use a M1 Max MBP and MacOS Sonoma 14.3.1.

-- Johan W. Elzenga

JohanElzenga

Community Expert

I'm running on an iMac 4,2 GHz Intel Core i7 four core with Radeon Pro 580 8 Gb and 48 Gb memory with macOS Ventura version 13.6.4. Again, reverting to LR Classic 13.1 made me recover the ability to play and export videos in the Library module.

Again, reverting to LR Classic 13.1 made me recover the ability to play and export videos in the Library module.

By @Antoine_Dagher

I heard you the first time, but that fact alone does not prove there is a bug in Lightroom Classic 13.2. It could also be a problem that is specific for your machine. After all, there is no problem with Lightroom Classic 13.2 on my Mac. However, knowing now that we use different processors, there might indeed be a bug in the Intel code and not in the Apple Silicon code. That is why it is so important to always tell what version of MacOS you use and on what hardware.

-- Johan W. Elzenga

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