Hi Community, Since today I cannot import my Lumix S5 jpg files anymore. Files are show. If I press import nothing happens, and I break off the import after an hour - I get the message 'No photo's or videos were found to import'. MacOS Monterey 12.1 settings are correct (see screenshot)Files can be opened with previewCopying the files to the harddisk of my PC also does not helpI optimized the LR catalog Has anyone any bright ideas? THANKS!!!

Participant

Question

LC Classic does not import .jpg files - Files are shown grey - All MacOS access settings are correct

Forum|Forum|4 years ago
February 20, 2022
3 replies
268 views

Hi Community,

Since today I cannot import my Lumix S5 jpg files anymore. Files are show. If I press import nothing happens, and I break off the import after an hour - I get the message 'No photo's or videos were found to import'.

MacOS Monterey 12.1 settings are correct (see screenshot)
Files can be opened with preview
Copying the files to the harddisk of my PC also does not help
I optimized the LR catalog

Has anyone any bright ideas? THANKS!!!

This topic has been closed for replies.

GoldingD

Legend

Inquiry, you appear to be importing from the camera via device, what if you import from the SD card via files?

Question for other members. If the author resets the preference file, will the MACOS vs that very very old Lr have an issue replacing the preference file? (to the author, normally I would recommend resetting the preference file, but...)

JohanElzenga

Community Expert

@GoldingD wrote:

Question for other members. If the author resets the preference file, will the MACOS vs that very very old Lr have an issue replacing the preference file? (to the author, normally I would recommend resetting the preference file, but...)

All Lightroom versions should rebuild the preferences just fine, but like I said: if you use Lightroom 5 on the latest MacOS, then there are no guarantees.

-- Johan W. Elzenga

JohanElzenga

Community Expert

Lightroom 5 is something like 8 years old. If you want to keep using such ancient software, then perhaps you should not try to run the latest version of MacOS at the same time. I'm not saying that this is something that can't be fixed (I simply don't know) but sooner or later you run out of luck and this may well be that time. My advice is to take the Photography plan subscription and upgrade to Lightroom Classic.

-- Johan W. Elzenga

D

Dirk23250442s7zgAuthor

Participant

Thanks but that was not question.

Can anyone else in the community perhaps help me?

dj_paige

Legend

Thanks but that was not question.

It was not the question, but it may be the answer.

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the LRC forum so that proper help can be offered.

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