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françoisd70267720
Participant
September 30, 2017
Question

Licence Number Lightroom 5

  • September 30, 2017
  • 3 replies
  • 5223 views

I bought Lightroom 6 to upgrade my lightroom 5 but i cannot find my licence number of lightroom 5.

Could you help me ?

    This topic has been closed for replies.

    3 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 30, 2017

    look here: Where can I find my License key in Lightroom?

    ABAMBO | Hard- and Software Engineer | Photographer
    dj_paige
    dj_paige
    Legend
    September 30, 2017

    If you have LR 5 still running on one of your computers, you can find the serial number by looking in the location given in this document: Where to find preference files for Adobe Photoshop Lightroom 5

    Which brings up an important point. You need to develop a method of keeping track of ALL of your serial numbers (not just Lightroom) so you never wind up in a situation again where you can't find it. I recommend a text file on your computer with an obvious name, which is backed up to the cloud.

      H
      hilataltatalimi
      Participant
      September 30, 2017

      thanks for your reply, I went to his location

      C:\ProgramData\Adobe\Lightroom\Lightroom 5.0 Registration.lrreg

      and it fails.

      I tried

      C:\ProgramData\Adobe\Lightroom\

      and it is actually an empty folder... does that make any sense? what can I do about it?

      Thanks again

      dj_paige
      dj_paige
      Legend
      September 30, 2017

      Describe what you mean by "it fails"

      DdeGannes
      Community Expert
      DdeGannesCommunity Expert
      Community Expert
      September 30, 2017

      You can try the following.

      Login to your Adobe Account and search under Plans & Products and you should see the products you have registered with the serial numbers displayed.

      In the event you do not have an Adobe Account with your products registered then you can do a search for it within the registrary of the Computer where you have LR 5 installed. You should still find it there if it has been uninstalled and you did not manually delete the serial number from your computer.

      No to both the above then call Adobe direct for help.

      Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
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