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Nejc24224373o4lq
Participant
February 15, 2023
Question

License for Lightroom

  • February 15, 2023
  • 2 replies
  • 1825 views

Hi there,

i have problems with license for my Lightroom sofware. My subscription is paid, also login with my adobe account into software, but develope module is disabled...Where can I find serial number or how can be solved this problem.

Thank you!

Nejc

This topic has been closed for replies.

2 replies

CMass
Community Manager
CMassCommunity Manager
Community Manager
February 21, 2023

@Ian Lyons Thank you for directing @Nejc24224373o4lq to me! We are working through this via DM and will update the thread. 🙂 


I think there might be confusion with Lightroom 6.14 (Perpectual) and Lightroom Classic, which happens more than you would think lol. You're not alone @Nejc24224373o4lq. 

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    Nejc24224373o4lqAuthor
    Participant
    February 15, 2023

    I am using Lightroom CC, 2015.10 Release, have quit old macbook and this version is ok for my needs.

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    February 15, 2023

    If you've installed Lightroom 6 (2015) on anew computer, then it's likely that you're experiencing an issue with activation.

     

    You could try contacting @CMass in the Lr 6 Activation or Deactivation thread at https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-of-lightroom-6/m-p/12358851

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      Nejc24224373o4lqAuthor
      Participant
      February 15, 2023

      Thank you Ian for reply, it was working well for years and dont know what changed actually. Its on the same compter. What Adobe can offer as a support actually, really dont have time do search over tons of replies and discussions...some kind of Adobe live assitance support?

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