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Known Participant
November 3, 2018
Question

Light Room running very slow

  • November 3, 2018
  • 7 replies
  • 2252 views

Hi I am having a lousy time with LR trying to develop my work. I have read through the tips section and made all the recommended settings changes to maximize performance. My PC has more than the required hardware specifications to run this product. I have lots of disc space. I have had Adobe remote assistance trouble shoot this matter at least 5 times now. I have had 2 repair people come to the house to try to come up with a solution, perhaps there's a bug in the PC or some other issue, and I have taken the PC into a computer repair shop but no body can find any problem with the PC. I had the graphics card replaced with a higher capacity card as was suggested by one of Adobes techs. Every time I have this worked on by Adobe remote, it works fine... for about 20mins, then it starts to slow down, the more I use it the slower it gets. ( not responding ) pops up every time I touch the mouse to make an adjustment. Very frustrating. The only Adobe tip that has me wondering is they say to make sure LR is running on 64bit. They say to start LR and look up at the title across the top of the screen and it should have X64 in the title, well mine dose not say X64. I don't know how to check that it is on 64bit, I asked the Adobe tech and he didn't know.

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    7 replies

    TheLandOfDustin
    Participating Frequently
    November 28, 2018

    The only thing you need to know is this - don't take advice from anyone on how to 'improve' performance. The simple fact is this - Adobe has no idea how to make their software work with hardware. period. It doesn't matter if you use the absolute latest and most advanced hardware, Lightroom Classic CC is and will forever be a horrendously performing application. Until Adobe master the BASICS, they will never get it. Years and years of using their software, performance has always been the big issue with their software. PC or Mac. If you've ever wondered why there is so many alternative applications like lightroom, it's because people are fed up with Adobe giving zero-craps about performance. I have no faith they will ever master these fundamental problems with their software.

    Community Expert
    November 22, 2018

    Photoshop has a much simpler job to do than Lightroom. It just has a simple matrix of pixels to move around. Lightroom has to do the raw data demosaic and the lens corrections, cloning/healing, brushes etc in a nondestructive manner, so every change it has to recalculate the entire chain. In photoshop, your edits are 'baked-in" so it doesn't have to go through the entire chain of calculations every time.

    Known Participant
    November 21, 2018

    I had the same problem and I think (touch wood) that it might be solved.  I have an extremely high spec PC with 32gig of RAM but LR Classic had become unusable - literally.  I'm a pro photographer dependent on LR Classic and it was very worrying for me.

    Based on davidg36166309's post, I compared my system to his (pasted system info into Notepad etc) and I noticed that my Lightroom Camera Raw Memory cache size was only 8.9MB whereas his is 45.5MB so I altered mine to 50MB which appears to have done the trick. (From Library module.... Edit / Preferences / Performance: Camera Raw Cache Settings.    I've kept the cache on my C drive which is a small 256GB but fast M.2 SSD.

    Incidentally, my "Camera Raw virtual memory shows 1184MB / 16334MB (7%)" and "Camera Raw real memory: 1332MB / 32668MB (4%)", but I don't know how to increase these or if it is an automatic setting.

    I have no idea why increasing the Camera Raw Memory cache seems to have worked because 50MB still seems like a very small amount compared to my 32 gig of RAM and dedicated Photoshop cache on a 3TB WD Black internal drive !!

    Anyway, if it turns out that I've counted my chickens before they've hatched I'll post an update here on this thread.  Also, I'd be very interested to hear if it works for anyone else, so please post if it does.

    Known Participant
    November 21, 2018

    Thank you for the info, I'll look into those settings tonight it sounds promising. Sent from my Samsung Galaxy smartphone.

    GoldingD
    Legend
    November 4, 2018

    Did the service Nerds (techs) consider if your computer, or some component in it is overheating? Does this PC have a temp sensor installed that is displaying CPU and cabinet temps?

    OTHER MEMBERS, any recommendation for a app to monitor the O.P. PC temp?

    I say this, because after some time goes by your app goes buggy, Overtempt reaction??

    Known Participant
    November 4, 2018

    Thanks , good point. The updated graphics card has a fan built in to it. I will supply some air flow around the PC to see if it makes a difference. Thank you.Sent from my Samsung Galaxy smartphone.

    GoldingD
    Legend
    November 4, 2018

    many GPU's need additional power, more than the cards contacts plugged into the motherboard socket provides. They have a power connector (or two) on them. Might just run the fans. What was the card installed??

    GoldingD
    Legend
    November 4, 2018

    To determine your LightRoom (LR) version and architecture, In LR click on Help (menu bar) then System Info, a screen will pop up.

    Click on the Copy button.

    Bring up Notepad, or some other text editor, and paste that info. Delete most of the info from this test file.I have pasted my example below. Providing this info on this forum is helpfull for diagnostics by other members

    (you could just take a screen shot, but that might give info you do not want out like e-mail address)

    You will see if you are running x64 app

    For example (with emphasis added)

    (not the O.P. data)

    (Windows PC, apple I don't know)

    Lightroom Classic version: 8.0 [ 1193777 ]

    License: Creative Cloud

    Language setting: en

    Operating system: Windows 10 - Business Edition

    Version: 10.0.17134

    Application architecture: x64   (Yep x64)

    System architecture: x64

    Logical processor count: 8

    Processor speed: 4.0 GHz

    Built-in memory: 16317.1 MB

    Real memory available to Lightroom: 16317.1 MB

    Real memory used by Lightroom: 6438.2 MB (39.4%)

    Virtual memory used by Lightroom: 10123.7 MB

    GDI objects count: 1211

    USER objects count: 3348

    Process handles count: 3442

    Memory cache size: 46.5MB

    Internal Camera Raw revision: 61

    Maximum thread count used by Camera Raw: 5

    Camera Raw SIMD optimization: SSE2,AVX,AVX2

    Camera Raw virtual memory: 1670MB / 8158MB (20%)

    Camera Raw real memory: 1683MB / 16317MB (10%)

    System DPI setting: 96 DPI

    Desktop composition enabled: Yes

    Displays: 1) 1920x1080

    Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

    Graphics Processor Info:

    DirectX: NVIDIA GeForce GTX 980 Ti (23.21.13.8813)   (oh, what is your GPU? is it a problematic one, we would see here, mine works just fine)

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC   (yep, again, x64 program folder)

    Library Path: W:\Active Projects\Photography\3 Vacation October 2010\3 Vacation October 2010-2-2-2-2.lrcat

    Settings Folder: C:\Users\goldi\AppData\Roaming\Adobe\Lightroom

    Known Participant
    November 4, 2018

    Thank you,  went to system info and it shows it as Application architecture x64System architecture x64.Sent from my Samsung Galaxy smartphone.

    Just Shoot Me
    Legend
    November 3, 2018

    Try disabling your anti virus program and test.

    Known Participant
    November 4, 2018

    Hi I shut off the windows anti virus but it didn't help.Sent from my Samsung Galaxy smartphone.