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Carol34016921f94o
Participant
January 1, 2024
Question

Lightroom 13 doesn't recognise camera anymore - Windows 10 PC

  • January 1, 2024
  • 1 reply
  • 716 views

My Canon EOS R6 mkii and RF 24-240MM F4-6.3 IS USM lens were recognised OK after the update before last. Now after the latest update they are no longer recognised by Lightroom Classic. It is defaulting to something else, even in the photos that had the correct information previously.

 

This is very frustrating. What can I do to correct it. The only other post on this topic was a different operating system.

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    1 reply

    Keith Reeder
    Keith Reeder
    Participating Frequently
    January 1, 2024

    "Now after the latest update they are no longer recognised by Lightroom Classic."

     

    How is this being indicated? Screen print, please.

     

    "It is defaulting to something else"

     

    That's pretty meaningless, Carol - what do you mean?

    C
    Carol34016921f94oAuthor
    Participant
    January 1, 2024

    Sorry you feel my response is so meaningless.
    Here is an example of something I snapped yesterday - it can't recognise the lens or camera.

    C
    Carol34016921f94oAuthor
    Participant
    January 2, 2024

    I assume the point of your screen capture was the Lens Corrections panel.

     

    In Lens Corrections, for Setup, you have selected Custom. Why? Does Auto not work? Custom can lead to false results. Custom is trying to force the issue when Auto fails.

     

     

    And please stop being argumentative. That can just lead to other members just ignoring your discussion. Mind you all of us try to not state exactly what we are thinking of a member coming off as you are, as that might get us placed in a time out for not being polite.

     

    I see that you are new to the community. Some links I would advise you read, they can be helpful in use of this site:

     

     

     


    I have come to this forum to find a solution to something that had been working fine, so I don't really know what information is relevant. I apologise again, and I am somewhat disappointed that you interpret my apology as argumentative.

    Let's stick to facts please.

    • Auto was not showing anything, so I clicked the boxes, and this is what it came up with. 
    • It worked automatically with this lens, camera, format of images, lightroom settings, and everything the same.
    • It didn't find the lens and camera when I first got this camera. Then I did the previous software update and it all seemed OK. Now, after the latest one, it doesn't recognise the lens again. Obviously, this could be a coincidence/red herring, etc., but I haven't changed any settings.
    • I am shooting in raw and jpg. 
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