Lightroom 15

[smart_Light5E43]

I just thought I would share what worked for me in opening Lightroom 15 under Creative Cloud. I have a Lenovo laptop 2 years old. i7 processor but a graphics card with a benchmark of a little over 5000 (Adobe recommends over 2000). I could not get Lightroom 15 to open. It downloaded fine and there was no error messages when I tired to open. But it would not open. Tried Abode Creative Cloud tech support. First person referred to a senor person. Senor person said that the graphics card was insuffiecient although he never actually checked the speed of the cards (there are 2). The third person, in a chat, found the answer. Update Microsoft Visual C++. This allowed LR 15 to open.

[Noel Orridge]

Hi @smart_Light5E43! Thank you for sharing the solution to your problem in the community. It's awesome to hear that it worked out for you!

[Rlrood]

Have tried everything that I could find on this support page and v15.01 does not work for me. Latest clean reinstall will not even open. So, looked into your success with Microsoft Visual C++ Redistributble as a possible solution, and what I read is that installation might be something that I might not want to attempt without more information. A waY of asking  you to provide more detail of how you managed to do it. Your help will be truly appreciated.

Thanks, Larry Rood

[smart_Light5E43]

I did not do it nor was asked by the Adobe tech in our chat if I wanted to do it. It was just done.  He had taken control of my computer and I was just watching what he did without discussion. Doug 

[AxelMatt]

...So, looked into your success with Microsoft Visual C++ Redistributble as a possible solution, and what I read is that installation might be something that I might not want to attempt without more information.

By @Rlrood

What informations do you missing?

Take a look here: Re: Photoshop takes 5 minutes to open - Adobe Product Community - 15458097

[dj_paige]

I just thought I would share what worked for me in opening Lightroom 15 under Creative Cloud. I have a Lenovo laptop 2 years old. i7 processor but a graphics card with a benchmark of a little over 5000 (Adobe recommends over 2000). I could not get Lightroom 15 to open. It downloaded fine and there was no error messages when I tired to open. But it would not open. Tried Abode Creative Cloud tech support. First person referred to a senor person. Senor person said that the graphics card was insuffiecient although he never actually checked the speed of the cards (there are 2). The third person, in a chat, found the answer. Update Microsoft Visual C++. This allowed LR 15 to open.

By @smart_Light5E43

Thank you for sharing! This will be very helpful to people. Please consider for future posts: it would have been even more helpful to more people if you had posted a meaningful title that briefly describes the point of your message — such as "Fix to LrC 15 not starting"