Participating Frequently

Question

Lightroom 4.1 RC and Canon 5d Mark III Cropping Info/ratio bug

Forum|Forum|13 years ago
April 18, 2012
8 replies
23551 views

Today I imported RAW images I shot on the Canon 5d3 with the camera set to Add Cropping Information set to 4:5 ratio. Crop lines are displayed on the camera LCD but you see the full frame outside of the crop when review files. Alarmingly, when I imported them to LR 4.1 RC, the images appeared cropped to 4:5. I though ok, I'll just go to the crop tool and I will see that a crop has been applied and I'll remove it. Unfortunately, there was no file beyond the crop lines, it could not be removed as far as I could tell. I called Canon and they told me to try Digital Photo Professional, a program that I never pay attention to. Sure enough, the images were intact when viewed there. There appears to be a bug when LR 4.1 RC encounters the crop tag on the raw file. I have posted this on the Adobe Forums. I am running OS X 10.6.8 on a Mac Pro.

This topic has been closed for replies.

S

ssalfen30

Participant

I have been sitting on Adobe tech support for almost three hours now trying to get this problem addressed! Will let you know if there is any progress.

S

ssalfen30

Participant

Update: Total time on tech support with Adobe's India call center was 3 1/2 hours with no hope of a fix. I was promised a call back withtin the hour from someone higher up the technical chain, but this never happened. I then called Canon who said they have been hearing this problem a lot and they can't pressure Adobe to fix it. Looks like Adobe has no intentions of remedying this, but I gave 1/2 of my day to give it a good try! I wish there was some way to actually speak to someone at Adobe.

L

Lee Jay

Inspiring

It's odd that you did that when all the answers were already in this thread and the thread linked above. Note that in the other thread, Eric Chan (employee) answered the questions specifically. He's not some tech support guy from India, he's THE guy. So what he said in that thread is ground truth.

K

KiFA_M

Participant

Pls We need fix for this. Why lightroom croppes Raw images? Its shows right propoitions of image on import, but after import there is cropped raw file. How to fix it?
Problem with Canon 5D Mark III

L

Lee Jay

Inspiring

KiFA_M wrote:
Pls We need fix for this. Why lightroom croppes Raw images? Its shows right propoitions of image on import, but after import there is cropped raw file. How to fix it?
Problem with Canon 5D Mark III

Adobe has released a DNG recover edge plugin for this issue.

http://labs.adobe.com/downloads/lightroomplugins.html

FlightDeck

Participating Frequently

Excellent!!

F

FFHamilton

Participant

convert it to a tiff file and then try importing again... pain in the butt... but it works. I have to go back over 1k photos now and re-edit. Fu$#

R

richardplondon

Community Expert

FFHamilton wrote:
convert it to a tiff file and then try importing again... pain in the butt... but it works. I have to go back over 1k photos now and re-edit. Fu$#

Is there some reason why the two options already described in this thread, which let you retain the picture data in Raw form for optimal adjustment and results, will not work for you?

DNG Recover Edges, and De-Aspect, both work - and are both free.

Then if you already have edits on the images there are certainly ways to transfer these across - though local adjustments and crop may need to be adjusted; since they will probably shift around.

N

nate_abbott

Participant

This is super dissapointing. Needs to be fixed so that I can use the crop lines and still access all the image information available.

FlightDeck

Participating Frequently

Well I just got screwed by this today. The CR2 have already been deleted after conversion to DNG, and now I discover that Lightroom has distructively edited the RAW files without any confirmation. Apparently I can't get the original image content back, and the client is waiting for her now-ruined photos. Brilliant.

Adobe, make fixing this a priority please!

howmanypigginnamesdoitry

Inspiring

I thought it wasn't possible to alter RAW files?

This is really worrying, how did it manage to alter them?

FlightDeck

Participating Frequently

Sorry, I was sloppy with my terms. In my case I have already made DNG files from the RAW files, and then deleted the RAW files. When importing the DNG files into Lightroom (3.6), it automatically applies the camera's aspect ratio setting as a hard crop to the image, with no way to undo it nor access the original full image from within Lightroom. So in effect, LR is throwing away portions of the images with no way to retrieve it from within LR.

Luckily however, it appears that the missing edges of the images are still in the file, even DNG. I am currently experimenting with this LR plugin:

http://tim.jagenberg.info/projects/deaspect/

to try to recover the full aspect ratio of the original file. I have just now tested it on one of the DNG files, and it appears to restore the full image size with LR, so it appears there's hope.

Unfortunately I have already Photoshop retouched 4 of the images, so piecing together the recovered edges of the image with the portion already processed is going to be interesting.

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Lee Jay

Inspiring

This is as-designed behavior.

E

E_Oren

Participating Frequently

To clarify:

If I use a 1:1 crop on the 5diii to frame a photo and import to LR 4.1, is the rest of the raw image gone as far as LR is concerned? Can I not change my mind and get back my 2:3 image without going into canon's software?

L

Lee Jay

Inspiring

E Oren wrote:
To clarify:
If I use a 1:1 crop on the 5diii to frame a photo and import to LR 4.1, is the rest of the raw image gone as far as LR is concerned? Can I not change my mind and get back my 2:3 image without going into canon's software?

Currently, that is the case.

M

Meri Bond

Participant

The same thing happened to me and I was alarmed as well. Thank goodness they were family photos and not a job. I did manage to release the crop in DPP, though I can't begin to tell you how. I don't know that software at all, and I'm not interested in beginning.

A

Anonymous

I have noticed the exact same thing. Potentially very dangerous. I could not get the 'crop' removed even in DPP, yet when I look at the preview image on the desktop (not in Lightroom) the information outside the crop is included. So it's obviously there, yet how to get Lightroom to read it and not apply the unwanted crop (which was for visual reference on the camera while shooting only)....

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