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brianxerri
Participant
April 4, 2020
Answered

Lightroom 5 not importing photos

  • April 4, 2020
  • 5 replies
  • 1479 views

I have Lightroom 5.7.  Just recently, it is hanging when I try to import a photo from my iMac desktop, event just one.  Import bar hangs at around the 10% mark for hours.  Any help please?

This topic has been closed for replies.
Correct answer dj_paige

What drive are the photos on? Internal drive? External drive? Camera card? Network drive?

5 replies

E
eltato
Known Participant
October 17, 2021

I have the same issue. Did you find a solution? Running Lightning 5.7.1 on macOS Catalina 10.15.7. Thank you.

E
eltato
Known Participant
October 17, 2021

Additional information: files being imported from NAS. It has worked before without an issue and when selecting the import, I actually see the files and I'm able to select for subfolders, but still it freezes. 

GoldingD
GoldingD
Legend
April 11, 2020

Now how is that (my inquiry into sys info) a correct answer?

 

GoldingD
GoldingD
Legend
April 4, 2020

Please post your System Information as Lightroom Classic reports it. Info from first line down to and including plugin info. In Lightroom Classic click on Help, then  System Info, then Copy. Paste into a reply.

 

dj_paige
dj_paigeCorrect answer
Legend
April 4, 2020

What drive are the photos on? Internal drive? External drive? Camera card? Network drive?

B
brianxerriAuthor
Participant
April 11, 2020

Hi, they were in the iMac desktop.  Someone else has kindly pointed out that if I put them into folders on the hard drive first, they will then import okay and they did.  Thank you.

Tacafy大尉
Tacafy大尉
Legend
April 4, 2020

I've moved this conversation to the Lightroom Classic room.

(Moderator).

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