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Participating Frequently
December 9, 2019
Question

Lightroom 5 on Microsoft Surface Pro 7

  • December 9, 2019
  • 2 replies
  • 2440 views

I installed my lightroom 5 on my new Surface Pro 7, however it does not function properly. Can someone please advise?

Thank you 

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

This topic has been closed for replies.

2 replies

dj_paige
Legend
December 25, 2019

"... it does not function properly"

 

Explain this in detail.

Participant
December 29, 2019

If its the same issue i am having with mine.  Its when i go into develop and try to adjust anything nothing happens until I switch to another photo and back.  So to explain.  I'll import a photo, go to develop, increase exposure all the way, and nothing happens to the main photo, but the thumbnail now shows a higher exposure.  When i click to a different photo in the bottom reel and then back to the first photo, the edit appears.

Participating Frequently
December 29, 2019

Hi, yes exactly the same problem.  I have now received an email from ON1, which I also have the same problem with, and they say rhere seems to be a bug which they are trying to fix and will let me know when they have a patch.

"We currently have an open bug report regarding Surface Pro computers and known issues with running ON1 Photo RAW.
Our developers are currently working on an update patch to correct this issue.
We will let you know as soon as the patch is ready for download."

I'll let you know when I have news. 

Thank you for replying. 

Carol 

Akash Sharma
Legend
December 10, 2019

Hi there,

 

Please checkout the system requirements for Lightroom 5: https://helpx.adobe.com/in/lightroom-classic/system-requirements/earlier-versions.html

 

Thanks,

Akash

Participating Frequently
December 17, 2019

Thank you, I have 8gb ram Lightroom 5 Have given up for the moment as I only bought the surface for Photo editing!

Will try again when I have time. 

Akash Sharma
Legend
December 25, 2019

Would you mind explaning how Lightroom 5 is not functioning properly on the Surface Pro 7? When exactly does it not work as expected? 

 

Thanks,

Akash