Inspiring

Question

Lightroom 6.0 loads and immediately closes

Forum|Forum|1 year ago
March 9, 2024
5 replies
3252 views

I am running Windows 10 and Lightroom 6.0 with all updates. Three days ago I went to use LR and it loads to the splash screen and immediately closed. I have not been able to get it to work since.

I have done multiple things to solve it, ending in uninstalling and reinstalling from my disk. That did not fix it. I uninstalled and searched thru all folders on my drives to delete all folders for Lightroom. I have saved my catalog as old. I even went thru the registery to find and possibly delete entries. Did not find any needing deletion.

Reinstalling still does not work. Launching Lightroom gets a little farther. It fully loads just past the splash screen, showing all proper areas of the screen, then it closes.

I am at a loss as to what to do next. It's as if there's a time limit for my version and it's up!

Any ideas would be greatly appreciated!

Thanks in advance!

Gary Kueppers

GoldingD

Legend

As your Lr6 has not changed, has not updated, has not upgraded, the question is probably what has changed on you computer, and what problems other than Lr have occurred on your computer, any crash, any refusal to boot, ant call by Windows at boot to fix something, a hard drive die?

G

GaryKuepAuthor

Inspiring

After all the help the community has given me, I have decided to finally upgrade to the latest Lr/Ps subscription.

Thanks for all your help!

Ian Lyons

Community Expert

Be sure to subscribe to the correct plan. Your Lightroom 6 is now called Lightroom Classic (LrC) not Lightroom (Lr)

GoldingD

Legend

Please clarify:

What is your computers Operating System (OS), i can assume, but..
What is your OS version
What make/model of GPU do you have
What is the GPU driver version
What hard drive is the catalog(s) on
What Anti Virus is running (non main ones can have issues)
Did you accidentally install the Adobe Creative Cloud Desktop App (Creative Cloud) (I would expect a different error)

G

GaryKuepAuthor

Inspiring

I am using Windows 10 Home (x64) Version 22H2 (build 19045.4046). My GPU is an NVIDIA GeForce GT 730. I cannot find the GPU driver version. My catalog and all data/photo files are on my E: drive, 6TB internal. Anti Virus is Microsoft Defender. Adobe Creative Cloud was offered via email (I think) and I installed it a couple of years ago.

Have not had a problem till about 2 weeks ago. LrC 6.0 on my laptop works fine, but the hard drive is too small.

My problem appeared suddenly. One day I powered up my pc and went to use LrC and it immediately crashed. It hasn't worked since. Since it is no longer supported, the Community is my only hope!

Rob_Cullen

Community Expert

Perhaps, after giving more thought, you should not use the Cleaner tool as you have an old version of Photoshop also installed.

In the Cleaner menu of options- the selections for 'Clean up' might have changed from what I remember. IIRC Lightroom (that included v6) was once listed, but not now.

As you mentioned you may have installed Creative Cloud in the past- John Ellis has a suggestion at DELETE CREATIVE CLOUD for Lightroom 6 that might be of interest.

There are now so many 'hurdles' to overcome for Lr6, even re-activating an install may not be possible. It makes good sense to subscribe to the Photography Plan 20GB. My rough calculations compared the cost of the 'old' perpetual Lr and Ps with the current cost of the Photography Plan, and the result was that it will take 11 years of Plan subscriptions to equal the 'one off' cost of the perpetual licences. And now we can have upgrades every 3 months or so. I understand the resistance to a subscription, but the cost benefit is immense.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

GoldingD

Legend

The folder that your catalog is in, can you share a screen capture of the files and folders located their?

G

GaryKuepAuthor

Inspiring

Lightroom Catalog 2 is my main one that I had been using before my troubles. Re installing created the Lightroom Catalog.

GoldingD

Legend

When you took that screen capture of your folder, was LrC running successfully? If not, then notice that lock file that exist. If LrC was properly closed, then that lock file should not exist. That lock file gets created when you open a catalog, removed when you close. It exists to prevent opening multiple instances of a catalog. If LrC crashed, or was forced to quit, then the lock file gets left behind and prevents opening the catalog. Supposedly an error message should pop up, but...

https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.