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H
hansw61209511
Participant
June 21, 2022
Question

Lightroom 6.14 registration process without success

  • June 21, 2022
  • 1 reply
  • 187 views

Hi there,

I have upgraded my old iMac 27" from late 2011 with a new SSD and I have installed macOS High Sierra (10.13.6). I have bought Lightroom 6 a long time ago and used it before on macOS Sierra. Now it keeps asking me about my Adobe logins. After logging into my account, a window pops up "Connect to the internet and try again."

Does the licence key has to be reseted?

 

Best, Hans

This topic has been closed for replies.

1 reply

dj_paige
dj_paige
Legend
June 21, 2022

Do you mean that this Lightroom 6 is a new install? When it asks about your Adobe logins, what is the exact unedited word-for-word message?

 

 

H
hansw61209511Author
Participant
June 22, 2022

Yes, it's a clean and new install. 

First screen if I start Lightroom: 

1. Registration required. (I'm already loggedin)

2. Click on button "register/log in"

3. Screen pops up saying: "Connect to the internet and try again.":

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