Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Lightroom 6.14 won't open

New Here ,
Jan 04, 2022 Jan 04, 2022

Hi, 

I have Lightroom 6.14 on a MacBook Air, macOS High Sierra 10.13.6.  I tried to open it up the other day and it crashed and I've been unable to open it up.  I receive this message: "The last time you opened Lightroom, it was unexpectedly quit while reopening windows. Do you want to reopen its windows again." I tried to remove the lrcat lock file and it did not work.  Just looking for advice to open Lightroom.  Thanks, Cynthia

TOPICS
macOS
234
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 04, 2022 Jan 04, 2022

In a first step you should try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Backup your preferences prior to resetting the preferences: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 8 - PureRAW 5 - Topaz PhotoAI 4
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 12, 2022 Jan 12, 2022
LATEST

Alex, Thanks for your suggestions. I used another method that worked well.  I changed the date on my computer to 2018 and was able to reopen LR.  I noticed that face recognition and I turned if off. I then closed down LR and changed the date on my compter back to the present.  I was surprised that the face recognition function was on  because I have never used it. 

 

Cynthia

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines