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Participating Frequently
April 22, 2015
Answered

Lightroom 6 (CC) keeps crashing

  • April 22, 2015
  • 77 replies
  • 132592 views

I have just updated to Lightroom 6 through creative cloud. Lightroom 5 used to work perfectly, if a little slowly, but 6 just keeps crashing when I try to browse or edit images. This morning it has crashed 30 times and I have only managed to edit 5 images from a recent wedding. I've disabled all plugins, but that didn't help, and have tried to boot in safe mode, again with no success. I am running a MacBook Pro, 2.53 GHz Core2 duo, 8GB RAM, NVIDIA GeForce 9400M 256 MB, Yosemite, 500GB SSD. I have tried to go back to LR5 but the updated catalogue won't work with it. Any ideas anyone?

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Correct answer Jim Wilde

Your original LR5 catalog is still there, so you could go back to that, and you'd only lose the work that you did on the 5 images.

But with LR6, try turning off the GPU option on the Lightroom>Preferences>Performance tab. Does that make a difference?

77 replies

JoakimDrake
Participant
April 30, 2015

Same here, random crashes, happens faster if you browse through images quickly. Looks GPU-related. Lightroom crashes with error message EXC_CRASH (SIGABRT).

There is an update for Lightroom CC today but it doesn't help me. Running a Macbook Pro Mid 2010.

Participant
April 30, 2015

I had "upgraded" to LR6 to work on several new photos only to have it constantly crash on me as well.

I went back to LR5 and imported the new photos and all of my new edits were there via the .xmp files.

Very disappointed in the new LR.

Participant
September 22, 2016

me too! I am hating Lightroom 6!

Participant
April 25, 2015

Check your catalogs LR6 doesn't overwrite your LR5 catalog but creates a copy when updating it.

Most like your LR5 catalog is still there.

Participant
April 25, 2015

Same thing with the same configuration.

Crashes often with GPU optimization, doesn't with the setting OFF.

Adobe doesn't specify GPU requirements, they only say it should be OpenGL3.3 (which it is) and recommend 1GB+ VRAM (which is not even close).

Even though recommended is not the same as required, I believe GPU that's the issue. LR itself reports that there's no problems with this GPU.

So far will keep working on LR5 since the only reason to update was GPU Acceleration and will keep an eye on updates.

Or in fact I can't say that LR6 without GPU Acceleration is slower than LR5. Wanna see some benchmarks first.

But that really sucks ((

Also I'm a bit disappointed that they only implemented OpenGL, no OpenCL or CUDA. Boooo.

Known Participant
October 14, 2015

I will be switching to capture one or perfect suite soon. fed up with non support by Adobe it self.

Participant
April 25, 2015

Same here.  Random crashes when editing. tagging, cropping...  Never an issue the LR5

2007 MacBook Pro 3,1

Core 2 Duo 2.4 GHz

6Gb memory

512mb Samsung EVO 850 Pro SSD

Lightroom version:  CC 2015 [1014445]

License: Creative Cloud

Operating system: Mac OS 10

Version: 10.10 [3]

Application architecture: x64

Logical processor count: 2

Processor speed: 2.4 GHz

Built-in memory: 6,144.0 MB

Real memory available to Lightroom: 6,144.0 MB

Real memory used by Lightroom: 276.2 MB (4.4%)

Virtual memory used by Lightroom: 878.3 MB

Memory cache size: 52.8 MB

Maximum thread count used by Camera Raw: 2

Camera Raw SIMD optimization: SSE2

Displays: 1) 1440x900

Graphics Processor Info:

NVIDIA GeForce 8600M GT OpenGL Engine

Check OpenGL support: Passed

Vendor: NVIDIA Corporation

Version: 3.3 NVIDIA-10.0.31 310.90.10.05b12

Renderer: NVIDIA GeForce 8600M GT OpenGL Engine

LanguageVersion: 3.30

Ed.Brown
Participant
April 22, 2015

I have a similar spec macbook pro running a 23" Cinema Display and if i leave GPU OFF - Lightroom works so perhaps our spec is too  low ? Would be interested to know

Jim Wilde
Community Expert
Jim WildeCommunity ExpertCorrect answer
Community Expert
April 22, 2015

Your original LR5 catalog is still there, so you could go back to that, and you'd only lose the work that you did on the 5 images.

But with LR6, try turning off the GPU option on the Lightroom>Preferences>Performance tab. Does that make a difference?

Participating Frequently
April 22, 2015

Thank you - it's working so far, but now very slow to render previews.

Participating Frequently
September 21, 2015

Similar issue. Lightroom 6 kept crashing only when I turned off GPU it is stable however very slow