Lightroom 6 Classic wont launch

Question

Its been maybe a month since I last used Lightroom, and today it wont launch. The splash screen shows, followed by a swift exit. No error message.

So far as I know its version 11.3.1 - thats what Creative Cloud manager tells me (since I just reinstalled from my original download of the setup file).

Windows 10 64 bit
OS Build: 19043.1645

So far I have tried:

1) Sign out from creative cloud and back in again -no change
2) Rename SLcache and SLStore folders
- gave me a message telling me to reinstall

3) I've uninstalled, then reinstalled - no change

4) open while holding down shift+Alt to delete the preferences file - no change

5) Refreshed the Microsoft C+ libraries and restarted - no change

Other installations in the intervening month: MySQL Workbench.

Any other ideas?
Thank you.

johnrellis · Accepted Answer

Hi JohnOriginally bought LR4, then 5, then upgraded to 6. Yes, all with serial no.Its not a big enough part of what I do to make it worthwhile having a subscription when the version I have does everything I need.  Its worked fine for years, and now suddenly it won't start.Apologies - apparently it isn't 'classic' - but that is what Creative Cloud labels it as.Yeah, Adobe's marketers really confused things with their repeated name changes, and the Creative Cloud app further confuses with its incorrect labeling of LR 6. No need to apologize. A number of people have reported recently that versions of LR 6 prior to 6.14 have suddenly refused to launch.  Some have reported that updating to the last version of LR 6, 6.14, fixed this.  You can download 6.14 following these instructions:https://community.adobe.com/t5/lightroom-classic-discussions/update-lightroom-6-0-to-6-14/m-p/10819370#M170107 Even if you think you've already installed 6.14, give this a go.

dj_paige · Answer

Your title says Lightroom 6 won't launch. The text of you message indicates you are using Lightroom Classic 11.3.1. Which is it?

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