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N
neilw39931059
Participating Frequently
May 6, 2022
Answered

Lightroom 6 Classic wont launch

  • May 6, 2022
  • 1 reply
  • 1431 views

Its been maybe a month since I last used Lightroom, and today it wont launch. The splash screen shows, followed by a swift exit. No error message.

 

So far as I know its version 11.3.1 - thats what Creative Cloud manager tells me (since I just reinstalled from my original download of the setup file).

Windows 10  64 bit
OS Build: 19043.1645

 

 

So far I have tried:

1) Sign out from creative cloud and back in again -no change
2) Rename SLcache and SLStore folders
- gave me a message telling me to reinstall

3) I've uninstalled, then reinstalled - no change

4) open while holding down shift+Alt to delete the preferences file - no change

5) Refreshed the Microsoft C+ libraries and restarted - no change

 

Other installations in the intervening month: MySQL Workbench.

Any other ideas?
Thank you.

This topic has been closed for replies.
Correct answer johnrellis

Hi John

Originally bought LR4, then 5, then upgraded to 6. Yes, all with serial no.
Its not a big enough part of what I do to make it worthwhile having a subscription when the version I have does everything I need.  Its worked fine for years, and now suddenly it won't start.

Apologies - apparently it isn't 'classic' - but that is what Creative Cloud labels it as.


Yeah, Adobe's marketers really confused things with their repeated name changes, and the Creative Cloud app further confuses with its incorrect labeling of LR 6. No need to apologize.

 

A number of people have reported recently that versions of LR 6 prior to 6.14 have suddenly refused to launch.  Some have reported that updating to the last version of LR 6, 6.14, fixed this.  You can download 6.14 following these instructions:

https://community.adobe.com/t5/lightroom-classic-discussions/update-lightroom-6-0-to-6-14/m-p/10819370#M170107

 

Even if you think you've already installed 6.14, give this a go.

1 reply

dj_paige
dj_paige
Legend
May 6, 2022

Your title says Lightroom 6 won't launch. The text of you message indicates you are using Lightroom Classic 11.3.1. Which is it?

N
neilw39931059Author
Participating Frequently
May 6, 2022

Lightroom 6 Classic desktop
But Creative Cloud desktop gives me the version of my Lightroom 6 as 11.3.1

?

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
October 22, 2022

I have a similar problem and have been unable to resolve it with all the advice above. This includes installing using the following exe from ProDesignTools:

 

https://prodesigntools.com/prdl-download/Lightroom/60BA1251F1BC48B8B82B1B63AE8E620E/1552643270580/Lightroom_6_LS11.exe

I have a perpertual licence that I registered 4.5 years ago.

It was working until a few days ago. A few months ago, I had to replace my hard drive. After that, I was successfully using Lightroom. As part of getting the new hard drive, a bunch of software was installed, including Adobe Acrobat Pro (trial version). I did not use that because I was using WonderShare PDF Elements. A few days ago, I had a need to use Adobe Reader. When I tried to install it, it failed saying I already had Adobe Acrobat (which I had forgotton about). So I unistalled Adobe Acrobat, and installed Adobe Reader. It seems that something I did during that process has caused Lightroom to stop working. As others have reported, I see the splash screen but then it closes with no errors.

 

Any advice very much appreciated.


Taking a guess here-  If you have installed Adobe Acrobat Pro from the Adobe Creative Cloud Desktop App then your install of the 'old' Lr6 will have converted to a 'Subscription' version, with a 30day Trial.

 

You may need to clean all Adobe apps off your system with CLEANER TOOL LINK and then re-install 'old' Lr6 with your Serial Number.

 

And you will certainly come up against 'Activation' problems.

You have not stated your OS Version or Number, so answers are generic.

v6 is Falling Apart- Petapixel article

Lightroom 6 End of Support

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
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