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Inspiring
February 16, 2017
Answered

Lightroom 6 crashes when upgrading the catalog

  • February 16, 2017
  • 1 reply
  • 838 views

Help..I am having trouble downloading Lightroom 6 on a PC..I already have 5. It appears to download but errors at the end when it tries to merge the catelog. I have re-booted and tried  the download a couple times. I have a screen shot of the error??

    This topic has been closed for replies.
    Correct answer martinf67627051

    Moving this discussion to the Photoshop Lightroom forum.


    Thank you for the assistance. I was nervous resetting preferences and possibly altering my catalog or worse with my limited knowledge. . I did click thru to "Still need help" and got assistance via remote in. Was told it was a Graphic card setting that was keeping 6 from opening. Working now. Thanks again.

    1 reply

    kglad
    Community Expert
    Community Expert
    February 16, 2017

    if the error message is in english, post that screenshot.

    otherwise, quote the text in the error message.

    Inspiring
    February 16, 2017

    kglad
    Community Expert
    Community Expert
    February 16, 2017