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lightroom 6 has reduced functionality? HELP?

New Here ,
Apr 26, 2018 Apr 26, 2018

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My Lightroom 6 has reduced functionality.  How do i reinstall without re buying the product?

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correct answers 1 Correct answer

LEGEND , Apr 26, 2018 Apr 26, 2018
Take a look at this article and see if it helps.How to convert a Lightroom CC trial version to licensed Lightroom 6 copy More than likely somehow your install of LR 6 turned into a trial, and then expired, version of LR CC 2015. The article above describes how to revert it back to a perpetual licensed version.If you are installing on a new computer, or reinstalling on your original computer that has been wiped and restored, then look to this page to download and install both the Base installer a...

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Apr 26, 2018 Apr 26, 2018

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Hi alans46715931,

Sorry that Lightroom 6 is opening up with reduced functionality. Could you please take a look at this discussion Lightroom CC opens with "Reduced Functionality" and let us know if that helps?

Thanks,

Akash

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New Here ,
Apr 26, 2018 Apr 26, 2018

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Hi, just read this email. It does not help me.

I originally bought Lightroom 6 and now does not work. What do I need to do to get it back working?

Alan

Sent from my iPad

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Adobe Community Professional ,
Apr 26, 2018 Apr 26, 2018

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If looking for help, a good place to start would be to describe in what way you're seeing reduced functionality. It would also be useful to know when it began and whether the issue occurred as a result of an update.

Other information that can be helpful includes:

1. Your operating system

2. Exactly which version of Lightroom 6 do you have (i.e. perpetual licence or Creative Cloud)

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New Here ,
Apr 26, 2018 Apr 26, 2018

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Thanks for the response. How do I actually talk to someone at Adobe? Is there a phone number?

Alan

Sent from my iPad

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LEGEND ,
Apr 26, 2018 Apr 26, 2018

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Take a look at this article and see if it helps.

How to convert a Lightroom CC trial version to licensed Lightroom 6 copy

More than likely somehow your install of LR 6 turned into a trial, and then expired, version of LR CC 2015. The article above describes how to revert it back to a perpetual licensed version.

If you are installing on a new computer, or reinstalling on your original computer that has been wiped and restored, then look to this page to download and install both the Base installer and the 6.14 update. Install the Base Installer first then the 6.14 update.

Download Photoshop Lightroom

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New Here ,
Apr 26, 2018 Apr 26, 2018

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thanks a bunch....it now works... I really appreciate your help!

Alan

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New Here ,
May 27, 2021 May 27, 2021

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im having the same issue, i clicked on the article and it doesnt take me to what was specified in your message? How do i view this article?

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LEGEND ,
May 27, 2021 May 27, 2021

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