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Good morning,
In 2018 I bought Lightroom 6. It was connected to my cloud account at some point with the cloud launch. Now I have not needed it after 2 years of use and the license has disappeared. I only have the retrieval code left. what can I do? Adobe is not doing support anymore either.
best regards
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Do you mean you don't know the serial number? You haven't written down or otherwise saved the serial number?
And if none of those work, I think you are out of luck.
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thanks i have found about Belarc Advisor my serialnumber, but i entered the number online but it says the number is already in use. Ich versteh es nicht. I don't get it. Actually, the serial number should already be stored in my account.
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Deactive the license in use. See the correct answer at: https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-o...
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I have now found my correct account with the Lightroom 6 serial number. I could also log in to Lightroom but the development menu does not work. Can Lightroom 6 still be used at all?
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It sounds like you have, at some point in time, you installed a trial version of Lightroom Classic
You will probably need to un-install the Adobe Creative Cloud Manager and any Lightroom Classic on your computer, and then re-install Lr 6 https://helpx.adobe.com/lightroom-classic/help/lightroom-6-end-of-support.html
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I do not have Adobe Creative Cloud Manager on my PC. I have uninstalled and reinstalled lightroom. The development module is still disabled.
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Ok, uninstall all Adobe software, run the Adobe Creative Cloud Cleaner Tool, then re-install whatever Adobe software you need (like Lr 6).
By the way, you can't run Lr 6 without the Adobe Creative Cloud application.
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Unfortunately it did not work 😞
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Unfortunately it did not work 😞
By @Manuel25113324htwr
This is uninformative. What did you do? Explain in detail. What happened? Explain in detail.
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I uninstalled everything and cleaned it up with the tool. Restart. Installed and tested. Unfortunately no success, the menu development is still disabled.
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One comment-
Lightroom v6.0 has been reported by several people as "not working" with recent upgrades of Windows-10. v6.14 seems to overcome that problem.
Download for 6.14 can be found here-
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I have installed this version. I have win 10 and a 64bit system.