Lightroom 6_LS11 stops working direkt after start

Question

After installation of LR6 (without problems) the program stop working directly after start with following error message:

Unfortunatly in German:

Here the details of my system on which it should run:

I cannot see any reason why shouldn't work.

Any ideas?

Btw. all drivers are on the latest available update level.

Thanks and cheers

Andy

Akash Sharma · Accepted Answer

Hi Andy,

Sorry that Lightroom 6 is crashing while launching. Could you please update to the latest version of Lightroom 6.14 using this direct link http://swupdl.adobe.com/updates/oobe/aam20/win/AdobeLightroom-6.0/6.14/setup.zip and let us know if that crashing issue persists?

Thanks,

Akash

Pierre_J1404 · Answer

Hello!I use LR6 since 10 years (last launch on march 2025) and today, I'm back to post-processing, but LR6 stops after showing the splash screen.  runing onNom du périphérique OmenProcesseur Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81 GHzMémoire RAM installée 8,00 Go (7,88 Go utilisable)Stockage 932 GB HDD HGST HTS721010A9E630, 119 GB SSD SAMSUNG MZVLW128HEGR-000H1Carte graphique NVIDIA GeForce GTX 1050 (4 GB), Intel(R) HD Graphics 630 (128 MB)ID de périphérique 673888E0-A900-4A33-969C-5F6DD0D75793ID de produit 00325-95834-97340-AAOEMType du système Système d’exploitation 64 bits, processeur x64Stylet et fonction tactile Prise en charge du styletunder W10Édition Windows 10 FamilleVersion 2009Installé le ‎13/‎11/‎2020Build du système d’exploitation 19045.5854Should/could I use the answer in this post https://community.adobe.com/t5/lightroom-classic-discussions/lightroom-6-ls11-stops-working-direkt-after-start/td-p/9630433to solve my problem ?If not, what should I  do?Does a repair option exist in the setup?Thx

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