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Lightroom 6 | Sale, new owner and registered products

New Here ,
Nov 30, 2023 Nov 30, 2023

Good morning everyone 🙂
I have a product assigned to my account: Lightroom 6, Registration date: June 22, 2018 along with the serial number. I have been using the "photography plan" for several months now and sold the Lightroom 6 software. I have deregistered the program and the key is deactivated.

Unfortunately, the registered Lightroom 6 product with the serial number still appears in the Adobe account (account.adobe.com/products) in the products tab.

New user (happy buyer), registered the product to his account and uses Lightroom 6 without any problems. 

How can I remove a product from my account?

Regards
Mateusz

TOPICS
Windows
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Community Expert ,
Nov 30, 2023 Nov 30, 2023
LATEST

If you have sold your LR6 license you have to transfer the license to the new user,

Here you'll find the appropriate informations how to do that: Transfer an Adobe product license

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3
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