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Lightroom 6 | Sale, new owner and registered products

New Here ,
Nov 30, 2023 Nov 30, 2023

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Good morning everyone 🙂
I have a product assigned to my account: Lightroom 6, Registration date: June 22, 2018 along with the serial number. I have been using the "photography plan" for several months now and sold the Lightroom 6 software. I have deregistered the program and the key is deactivated.

Unfortunately, the registered Lightroom 6 product with the serial number still appears in the Adobe account (account.adobe.com/products) in the products tab.

New user (happy buyer), registered the product to his account and uses Lightroom 6 without any problems. 

How can I remove a product from my account?

Regards
Mateusz

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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If you have sold your LR6 license you have to transfer the license to the new user,

Here you'll find the appropriate informations how to do that: Transfer an Adobe product license

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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