Lightroom 6 | Sale, new owner and registered products

Question

Good morning everyone &#128578;I have a product assigned to my account: Lightroom 6, Registration date: June 22, 2018 along with the serial number. I have been using the "photography plan" for several months now and sold the Lightroom 6 software. I have deregistered the program and the key is deactivated.Unfortunately, the registered Lightroom 6 product with the serial number still appears in the Adobe account (account.adobe.com/products) in the products tab.New user (happy buyer), registered the product to his account and uses Lightroom 6 without any problems. How can I remove a product from my account?RegardsMateusz

AxelMatt · Answer

If you have sold your LR6 license you have to transfer the license to the new user,Here you'll find the appropriate informations how to do that: Transfer an Adobe product license

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