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sandroriz
sandroriz
Inspiring
November 5, 2019
Answered

Lightroom 9 very slow during crop with GPU support on

  • November 5, 2019
  • 10 replies
  • 4279 views

Today I upgraded my LR CC Classic from 8.4.1 to 9 and I had a bad suprise.

 

When I draw the crop rectangle, the mouse moves very slow and with a lot a lag; minimal movement are impossible because of the lag. Same thing drawing the lines of the Upright Guided command when the zoom popup is on, or painting with the Adjustment Brush.

Setting OFF the use of the Graphic Processor in Preferences, works much better (but obviously not so fast like before).

 

I have updated all the video drivers (nvidia quadro P2000 version 441.12 and Intel Graphic 630 version 26.20.100.7372) without results.

 

Am I alone with this issue ?

Dell Precision 5530 with i9; Win 10 1903

 

Thanks 

Sandro

    This topic has been closed for replies.
    Correct answer sandroriz

    I resolved also the second issue (slow drawing the lines of the Upright Guided command) stopping a service called Acronis Active Protection. Stop it and set startup to Manual or Disabled

     

    10 replies

    P
    pasternaklovesyou
    Known Participant
    October 28, 2022

    Thnaks a lot! 

    "Config.lua" works on Lightroom v.12!

     

    sandroriz
    sandrorizAuthorCorrect answer
    Inspiring
    November 12, 2019

    I resolved also the second issue (slow drawing the lines of the Upright Guided command) stopping a service called Acronis Active Protection. Stop it and set startup to Manual or Disabled

     

      nathanr57706027
      nathanr57706027
      Participant
      November 23, 2019

      Just had the same issue. Disabled Acronis Active Protection (as suggested above) and I return to getting acceptable (not brilliant) performance. Thanks for the tip - would never have guessed that an unwanted service bundled to my backup tool would cause cropping in Lightroom to be slow.

      S
      Studio101
      Participating Frequently
      November 12, 2019

      I upgraded my Lightroom to the latest version and was shocked to discover that the crop tool does not update the image on my second monitor unless I jiggle the crop around but even then it lags bt several seconds! If I switch to Live view the crop works in real time but you cant really edit in Live View! I have an Nvidia GTX 1050ti with laatest drivers. I cant find any solutions yet to this issue that worked so I reverted to the previous version of Lightroom which meant using backed up versions of my catalogues as version9 changes the catolgues and they become unusable for previous versions! Fortunately I had back ups otherwise I would have lost everything! Thanks Adobe! 

      sandroriz
      sandrorizAuthor
      Inspiring
      November 8, 2019

      Here the solution for the Crop Issue (not for other slowness)

      https://feedback.photoshop.com/photoshop_family/topics/crop-function-unusable
      (basically on win10 create a file config.lua with this line and put in the appdata preset folder

      C:\Users\<username>\AppData\Roaming\Adobe\Lightroom)
      Develop.enablePostCropVignetteEffectDuringCrop = false

        S
        Studio101
        Participating Frequently
        November 12, 2019

        Did not work for me!

        P
        PrinceMike
        Participant
        November 6, 2019

        I'm seeing the same exact thing Sandro.  Dissapointing given that I just built a new machine and am using a Nvidia RTX 2070 Super, a current generation card.

        GoldingD
        GoldingD
        Legend
        November 6, 2019

        And as your on Windows OS, What GPU was that again? And what GPU driver version?

        (this would be useless for a MAC OS, as you are at Apples mercy as to GPU driver version updates)

         

         

        GoldingD
        GoldingD
        Legend
        November 6, 2019

         

         

        I use a Logitech MX Anywhere 2 connected with bluetooth (logitech Options software 013.010.00003)

         

         

        Logitech Options. That plug-in just screams Agggghh...

         

        Unless you use special keys on the mouse mapped for LRC or a keyboard with that knob, the plug-in has no value. Not needed to just use the mouse normally.

         

        Known bit of buggy software, no mater how many times they update it. That one plug-in might be your problem. Disable it, Re-enable your GPU  acceleration (for now) then relaunch LRC. And see if things improve.

         

        No gaurentees

         

         

        sandroriz
        sandrorizAuthor
        Inspiring
        November 8, 2019

        Thanks David,

         

        I tried your suggestion, but unfortunately it is not the cause of the issue.

         

        With GPU off the difference of smoothness and absence of lag is still evident respect to GPU On

         

        It is not the first time that I have to downgrade (eg. first version of PS 20, quite unusable!), but this time the format of catalog is changed, so I would loose all the work I've done in these days 😞

        GoldingD
        GoldingD
        Legend
        November 6, 2019

        What particular Mouse?

         

        sandroriz
        sandrorizAuthor
        Inspiring
        November 6, 2019

        I use a Logitech MX Anywhere 2 connected with bluetooth (logitech Options software 013.010.00003)

         

        I tried with the touchpad of the notebook and with another Dell wirelles mouse (in both configuration, bluetooth and usb keys) and the lag remain if Gpu is Custom or Auto.

        nikunj.m
        Community Manager
        nikunj.mCommunity Manager
        Community Manager
        November 5, 2019

        Hi there,

         

        We apologize for the issues you are facing with using Lightroom Classic on your Dell Precision machine.

         

        Would you mind checking the below mentioned details and performing the steps to check if it helps?

        1. Go to Preferences > Performance and increase the Camera Raw Cache size to 10.0GB or more.
        2. On the same tab, check the option to Use Smart Previews instead of Original for image editing and uncheck the option to Generate Previews in Parallel.
        3. On the Performance tab itself, select off from the drop down for Use Graphic Processor
        4. Go to the General tab and check the box to Replace Embedded previews by standard previews during idle time.

         

         

        Once you have made the above-mentioned changes, quit and relaunch Lightroom Classic prior to testing the application.

         

        You can also check the steps mentioned in the article linked below.

        https://helpx.adobe.com/in/lightroom-classic/kb/optimize-performance-lightroom.html

         

        Regards,

        Nikunj

          sandroriz
          sandrorizAuthor
          Inspiring
          November 6, 2019

          Nikunj,

          thank you for the reply.

          None of the aforementioned workarounds (except disabling GPU like I already said in my first message) does an improvement.

           

          With GPU off, the mouse movement while cropping returns to be smooth and quick, with GPU on slow and laggy.

           

          Contrary to matt above, with previous version 8.4.1, I havent't ANY of those issues.

           

          Thanks

          Sandro

            M
            Matt Gawron
            Participant
            November 5, 2019

            I have got similar problems with Lr for a last few weeks. Sometimes it makes impossible to edit any picture using this program. Constantly getting freeze, lags make my job impossible to finish at the moment. I tried a few things to sort it out but I have not noticed any improvement. 

             

            Today I upgraded Lr to version 9 but it works exactly the same or even worse!

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