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1

Lightroom cannot import photos

Community Beginner ,
Apr 08, 2017 Apr 08, 2017

I'm now using version 2015.9 with camera raw 9.9 lightroom(mac). When I select import photos, the main screen appears nothing.
I tried both photos in an SD card and in pc's hardrive , none of it worked. Despite it's a raw file or an jpg file, lightroom can't read it.
At first lightroom was working fine, but then suddenly I can't import files, it's the first time I met this problem.
I'm using a sony nex-5n
Please if anyone could help me.....

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correct answers 1 Correct answer

Community Expert , Apr 09, 2017 Apr 09, 2017

You have nothing selected on the right side and the Destination is not showing... the Destination needs to be selected first

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LEGEND ,
Apr 08, 2017 Apr 08, 2017

Try this

In the Import dialog box, click on COPY (if it is not already selected) and make sure the Destination Panel on the right is present and expanded and a valid destination folder is selected.

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Community Beginner ,
Apr 09, 2017 Apr 09, 2017

Thank you dj_paige, I tried but the preview is still empty. I selected copy instead of copy as dng.
By the way, do you know what's the difference between these two arrows??螢幕快照 2017-04-09 15.47.45.png.
The upper one has a subfolder, but the other doesn't, still Lightroom can't catch the photos in both...
I tried to open photos on Photoshop, it works. I don't know if this helps

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LEGEND ,
Apr 09, 2017 Apr 09, 2017

Twombats  wrote

.
The upper one has a subfolder, but the other doesn't,

That is the difference.

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Community Beginner ,
Apr 09, 2017 Apr 09, 2017

Thank you ManiacJoe

I was just wondering if that's the problem, but I'm pretty sure it's not after your explanation.

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Community Beginner ,
Apr 09, 2017 Apr 09, 2017

螢幕快照 2017-04-09 17.10.52.png
If anybody needs a screenshot, here it is. The folder from the import contains jpg files, but Lightroom can't catch them.

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Community Expert ,
Apr 09, 2017 Apr 09, 2017

You have nothing selected on the right side and the Destination is not showing... the Destination needs to be selected first

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Community Beginner ,
Apr 09, 2017 Apr 09, 2017

Thank you Geoff the kiwi!!!!! PROBLEM SOLVED

And thank everyone who helped me XD

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New Here ,
Sep 26, 2018 Sep 26, 2018

I am having the exact same problem

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LEGEND ,
Sep 27, 2018 Sep 27, 2018

The solution involving the Destination panel did not work?

Mac or Windows? Which version?

Which exact NUMBER version of Lightroom?

In great detail, describe the problem and your settings. A screen shot or two might help.

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New Here ,
Mar 11, 2020 Mar 11, 2020

I am also not able to Import pictures into Lightroom anymore. The only drop down box on the left side says Macintosh HD. I cant get to any of my files. I have Lightroom Classic 9.2 Release. 

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LEGEND ,
Mar 11, 2020 Mar 11, 2020

If you are running Catalina, there is a new security app that you may need to use to turn on all the permissions for Lightroom.

 

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New Here ,
Mar 14, 2020 Mar 14, 2020

is that the reason why i cant see muy photos when I select my d3300? it appears nothing

help please! where can I change the permissions of lightroom?Captura de Pantalla 2020-03-14 a la(s) 23.53.12.pngexpand image

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LEGEND ,
Mar 15, 2020 Mar 15, 2020

To change the security settings for Lightroom, it is something like:

Mac system settings > Security and Privacy

 

Eventually, back in the Lightroom Import dialog, you may need to choose "files" instead of "devices". Using a card reader is preferable to directly connecting the camera.

 

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Community Beginner ,
May 16, 2020 May 16, 2020

Gracias! Me has ayudado con esta respuesta!

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New Here ,
Nov 25, 2020 Nov 25, 2020

image.jpgexpand image

Hi I'm not able to import photos coz I can't  check all photos and cannot import photos. I'm I irritated now pls help 

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LEGEND ,
Nov 25, 2020 Nov 25, 2020
LATEST

An answer marked correct is given above. Click on COPY, then make sure the Destination panel is present and expanded and points to a valid folder (one that actually exists) and then you can click back on ADD

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