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My entire lightroom catalog is in a folder called dropbox cache and I cannot reconnect it to my photos which are on an external hard drive. I have tried many fixes but nothing seems to work. The folders in dropbox cache all have question marks and when I try to connect the missing folder to my hard drive - nothing happens. The only thing that works is reconnecting individual photos manually. I have over 100,000 photos and this would take forever.
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My entire lightroom catalog is in a folder called dropbox cache
LrC Catalog in any folder synched with the cloud (DropBox, OneDrive, etc.) is a bad idea. It is a disaster waiting to happen.
and I cannot reconnect it to my photos which are on an external hard drive. I have tried many fixes but nothing seems to work
Tell us what you tried, in detail. Tell us what happened, in detail. If there was an error message, please quote the complete exact unedited error message. And get your catalog out of any folder related to DropBox or other cloud services.
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I can't get it out of the Dropbox cache. I tried but I cannot see it in windows explorer.
In Windows Explorer, you have to turn on the option to show hidden files.
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The .dropbox.cache folder is probably hidden. Turn on Show hidden items in the File Explorer, and it should display.
While it is possible to have the catalog in a Dropbox folder (requires a lot of caution and following some rules strictly), the cache folder is not the place to keep it. This folder is used internally by Dropbox, and should not be used for anything else.
I have a folder on Dropbox named Lightroom where I keep the catalog folder.
To avoid catalog corruption and other problems, the following rules must be followed strictly.
When I reconnected the 4 to drive after getting back home it would no longer link to the catalog.
By @philr51159246
When you connect an external drive, Windows will assign the first available letter in the alphabet, which may not be the same letter the drive had the last time it was connected.
For instance, it the drive letter was previously D, and Windows assigned E, LrC will not be able find neither the catalog nor the images. (if they are on the same drive)
It is possible to change the drive letter back to what it was, if the letter is available, or assign a letter at the end of the alphabet, which is not likely to get changed. However, this could create issues for Dropbox if its path points to a different drive.
Please give us some details about your workflow.
Do you have one or several computers that you use with Dropbox?
Is the catalog as well as the images on Dropbox?
And are the catalog and images on an external drive that you move between computers?
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I have a folder on Dropbox named Lightroom where I keep the catalog folder.
To avoid catalog corruption and other problems, the following rules must be followed strictly.
- Before turning the computer off, make sure LrC is closed, and wait for Dropox to finish syncing.
Do NOT turn the computer off before Dropbox has finished syncing.- After turning the computer on, Dropbox has to finish syncing before you launch LrC.
Do NOT launch LrC before Dropbox has finished syncing.- In Dropbox preferences > Sync, Save hard drive space automatically must be turned off.
Default sync state for new files must be set to Available offline.
By @Per Berntsen
Adding my own personal step to the above: do not make any mistakes when following this procedure — not even one — or you will wind up with a corrupted file. Or, just don't use DropBox, that's a lot safer since everyone makes mistakes sometimes.
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Thanks for all this. Before I do any of this, just a few comments
I never voluntarily put anything in the dropbox cache...it just happened and I have no idea how.
I never use Dropbox to manage anything related to lightroom.
When I am in lightroom I can see that my catalog is in C/dropbox/dropbox cache and when I click the folders I can see the thumbnails
When I go into Dropbox in windows explorer or even into dropbox online - I cannot see anything related to lightroom or a catalog
In windows explorer I allowed hidden files to be seen but I still cant see the catalog in the dropbox cache folder
I can see that my full lightroom catalog
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...sorry that last sentence should not be there in the post above
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Also - I only have one computer
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If you click the Show button in the Catalog settings dialog (Edit > Catalog settings), a File Explorer window will open and show you the location of the catalog. What does it tell you?
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I never use Dropbox to manage anything related to lightroom.
By @philr51159246
If you never intended to include the Lightroom Classic catalog folder in Dropbox, but it’s in there, check the Dropbox settings to see if you enabled any of the Dropbox backup features. If you did, check which folders are set up in the Dropbox backup list, and either make sure the the Lightroom Classic catalog folder is not contained in those folders, or manually exclude the Lightroom Classic catalog folder from Dropbox backups.
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OK the weirdest thing happened a few hours ago. When I started lightroom my catalog was all connected to the hard drive!!! I did not do the procedures you suggested but for some reason its now all reconnected. I appreciate all the feddback.
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