Skip to main content
greg ross
greg ross
Participant
July 16, 2017
Answered

Lightroom CC: An internal error has occurred: ?:0: attempt to index a nil value

  • July 16, 2017
  • 4 replies
  • 31393 views

I have seen a couple of threads on this issue but no real solutions. Has there been a fix for this issue or a better detailed explanation of how to fix? I just upgraded to CC and now I'm stuck unable to export.

Correct answer julib98550

I have been receiving this same message when trying to export my finished images. I tried many of the fixes listed in these threads. However, in my case, it turned out to be the catalog that had a problem. I was able to export the images by creating a NEW CATALOG, then importing the images from the original catalog into it, to then export it. Hopefully my sharing this will help someone else. Here are the steps.

File > New Catalog > (name it) Create > the new catalog will then open...

File > Import From Another Catalog > (find original catalog) Double Click to open or click Choose > (check box) Import.
Once the images have completed the import, you may export as you normally would.

4 replies

C
Christoffer270783908mqq
Participant
August 7, 2023

I got this error trying to export a batch of 350 photos. However, I was able to export smaller batches of around 10 photos. After some fiddeling, it turned out that 1 of the 350 photos was corrupt. 

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
August 7, 2023

[Auto-responder]

 

This direct message portal is not normally monitored. It is primarily used for private requests containing sensitive information (e.g. Adobe ID’s, picture data, and other items) which may not wish to be shared on the public forum. Typically, a private message request will be sent by me requesting sensitive data.

 

Note: Though I am present on the forum, I don’t work in direct customer support. 

 

Unrequested direct messages may not be seen for long periods of time and are not typically answered. Please post on the forum all non-sensitive information you would like to share. 

 

Thank you

 

 

 

 

Rikk Flohr: Adobe Photography Org
julib98550
julib98550Correct answer
Participant
August 20, 2021

I have been receiving this same message when trying to export my finished images. I tried many of the fixes listed in these threads. However, in my case, it turned out to be the catalog that had a problem. I was able to export the images by creating a NEW CATALOG, then importing the images from the original catalog into it, to then export it. Hopefully my sharing this will help someone else. Here are the steps.

File > New Catalog > (name it) Create > the new catalog will then open...

File > Import From Another Catalog > (find original catalog) Double Click to open or click Choose > (check box) Import.
Once the images have completed the import, you may export as you normally would.

    luciy79457160
    luciy79457160
    Participant
    October 20, 2021

    Gratidão!!! deu super certo o procedimento.

      C
      Christian2297624533uc
      Participant
      February 3, 2022

      Das hat Funktioniert!!! Danke!! Thanks!!

      J
      Jerry_1946
      Participant
      October 16, 2019

      I received the same error when deleting an image. Catalog took forever to open. Someone on another post suggested that a logitech plugin was a problem for him. Disabled the plugin, but no luck. Uninstalled the plugin and now all is fine. Catalog opens quickly and no error message when deleting an image. I believe the troublesome app is named 'logiopt'. 

        M
        MoonFisherman
        Participant
        January 20, 2020

        Thank you for posting this. Lightroom classic was having trouble starting, scrolling was jerky, and I had this error message. I resetted my lightroom preferences and when that didn't work I reinstalled lightroom. So I uninstalled logitech options, with your advice, and everything went back to normal. Computers are weird.

          AxelMatt
          Community Expert
          AxelMattCommunity Expert
          Community Expert
          July 16, 2017

          Have you tried this?

          https://forums.adobe.com/thread/1890308​

          https://forums.adobe.com/thread/346527

          Which operation system do you use? Is your system patched with the actual versions?

          My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
          C
          crusty raven
          Inspiring
          April 11, 2018

          I get the following message when launching LR CC:

          An internal error has occurred: ?:0: attempt to call field 'token' (a nil value)

          I tried most of the fixes suggested but no luck so far.  Otherwise, LR seems to be working ok.

          I would love to get rid of the error message thinking something is not going to work when I call on a function in LR CC.

          Using Windows 10 operating system.

          AxelMatt
          Community Expert
          AxelMattCommunity Expert
          Community Expert
          April 11, 2018

          Do you have installed the latest version?

          Do you have installed a third party plugin?

          My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices