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Lightroom CC: An internal error has occurred: ?:0: attempt to index a nil value

New Here ,
Jul 15, 2017 Jul 15, 2017

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I have seen a couple of threads on this issue but no real solutions. Has there been a fix for this issue or a better detailed explanation of how to fix? I just upgraded to CC and now I'm stuck unable to export.

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correct answers 1 Correct answer

Adobe Community Professional , Jul 16, 2017 Jul 16, 2017
Have you tried this?https://forums.adobe.com/thread/1890308https://forums.adobe.com/thread/346527Which operation system do you use? Is your system patched with the actual versions?

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Adobe Community Professional ,
Jul 16, 2017 Jul 16, 2017

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Have you tried this?

https://forums.adobe.com/thread/1890308

https://forums.adobe.com/thread/346527

Which operation system do you use? Is your system patched with the actual versions?

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Explorer ,
Apr 11, 2018 Apr 11, 2018

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I get the following message when launching LR CC:

An internal error has occurred: ?:0: attempt to call field 'token' (a nil value)

I tried most of the fixes suggested but no luck so far.  Otherwise, LR seems to be working ok.

I would love to get rid of the error message thinking something is not going to work when I call on a function in LR CC.

Using Windows 10 operating system.

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Adobe Community Professional ,
Apr 11, 2018 Apr 11, 2018

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Do you have installed the latest version?

Do you have installed a third party plugin?

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Explorer ,
Apr 11, 2018 Apr 11, 2018

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I installed the LR program from Adobe just a week ago, so, it should be the latest.  I did not install any plugins.  The program is in its virgin stage right now.

Thanks.

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New Here ,
Oct 16, 2019 Oct 16, 2019

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I received the same error when deleting an image. Catalog took forever to open. Someone on another post suggested that a logitech plugin was a problem for him. Disabled the plugin, but no luck. Uninstalled the plugin and now all is fine. Catalog opens quickly and no error message when deleting an image. I believe the troublesome app is named 'logiopt'. 

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New Here ,
Jan 20, 2020 Jan 20, 2020

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Thank you for posting this. Lightroom classic was having trouble starting, scrolling was jerky, and I had this error message. I resetted my lightroom preferences and when that didn't work I reinstalled lightroom. So I uninstalled logitech options, with your advice, and everything went back to normal. Computers are weird.

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Community Beginner ,
Aug 20, 2021 Aug 20, 2021

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I have been receiving this same message when trying to export my finished images. I tried many of the fixes listed in these threads. However, in my case, it turned out to be the catalog that had a problem. I was able to export the images by creating a NEW CATALOG, then importing the images from the original catalog into it, to then export it. Hopefully my sharing this will help someone else. Here are the steps.

File > New Catalog > (name it) Create > the new catalog will then open...

File > Import From Another Catalog > (find original catalog) Double Click to open or click Choose > (check box) Import.
Once the images have completed the import, you may export as you normally would.

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New Here ,
Oct 19, 2021 Oct 19, 2021

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Gratidão!!! deu super certo o procedimento.

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