Lightroom CC doesn't recognise all photos in a folder for import

Report · Sep 03, 2018

I am running Adobe Lightroom Classic version 7.5 on Windows 7 Home Premium.

When I try to import a folder with photos in it the amount of photos that Lightroom recognises is far less. One folder has 545 JPG's in it yet Lightroom only recognises 271 photos. I have unchecked the "Don't import suspected duplicates" but this doesnt change anything.

This also happens when trying to import raw CR2 files as well. I have also tried to create a new catalog and this still does not change it.

Any thoughts would be much appreciated as these are my wedding photos.

Report · Sep 03, 2018

Is there an error message?

Is it possible that these photos have previously been imported?

What camera too the CR2 photos?

Report · Sep 03, 2018

Hi Brendonb59475490,

Sorry that Lightroom Classic CC 7.5 is not recognizing all of your 554 jpeg images while importing.

Could you please provide us a screenshot of the Lightroom import menu showing the import options? Have you used any other application or a different naming plugin to rename the batch altogether?

Also, where are your images located: on a camera card or an external drive? Try copying them to your desktop and then import directly.

Thanks,

Akash

Report · Sep 04, 2018

@Akash Sharma

I will try get some screen shots on this as they are on a different computer. When importing I have used the add option not copy or copy as dng.

I have not used anything to rename the files. These were provided by the wedding photographer and copied off a USB stick and saved onto an internal hard drive. I tried copying the folder to another location and importing from the other location but that didnt work either it still doesnt register all the files in the folder.

Thanks

Brendon

Report · Sep 05, 2018

Thanks Brendon, sure the screenshots might help us with some more info.

~Akash

Report · Sep 06, 2018

https://forums.adobe.com/people/Akash+Sharma wrote
Hi Brendonb59475490,
Sorry that Lightroom Classic CC 7.5 is not recognizing all of your 554 jpeg images while importing.
Could you please provide us a screenshot of the Lightroom import menu showing the import options? Have you used any other application or a different naming plugin to rename the batch altogether?
Also, where are your images located: on a camera card or an external drive? Try copying them to your desktop and then import directly.
Thanks,
Akash

Report · Sep 04, 2018

@dj_paige

The photos had been imported previously but they didnt all show up. I also tried an entirely new catalogue and that didnt work.

Some of the photos were taken on a Canon 70D others on a Canon 600D

Report · Sep 05, 2018

brendonb59475490 wrote
@dj_paige
The photos had been imported previously but they didnt all show up. I also tried an entirely new catalogue and that didnt work.
Some of the photos were taken on a Canon 70D others on a Canon 600D

I can't explain why a new catalog won't import these photos, but your first catalog is doing the proper thing by NOT importing them. Furthermore, you DO NOT want to re-import photos you have already imported. You need to find these photos in your LR catalog by following ALL FOUR of these steps (not one or two or three of these steps, but ALL FOUR)

1. In the Lightroom Library Module, on the left, under Catalog, click on All Photographs

2. Turn off all filters (Ctrl-L once or twice)

3. Turn off all stacking (Photo->Stacking->Expand All Stacks)

4. Search for at least one of these photos by file name using the Lightroom Filter Bar

Report · Sep 06, 2018

dj_paige wrote
brendonb59475490   wrote
@dj_paige
The photos had been imported previously but they didnt all show up. I also tried an entirely new catalogue and that didnt work.
Some of the photos were taken on a Canon 70D others on a Canon 600D
I can't explain why a new catalog won't import these photos, but your first catalog is doing the proper thing by NOT importing them. Furthermore, you DO NOT want to re-import photos you have already imported. You need to find these photos in your LR catalog by following ALL FOUR of these steps (not one or two or three of these steps, but ALL FOUR)
1.   In the Lightroom Library Module, on the left, under Catalog, click on All Photographs
2.   Turn off all filters (Ctrl-L once or twice)
3.   Turn off all stacking (Photo->Stacking->Expand All Stacks)
4.   Search for at least one of these photos by file name using the Lightroom Filter Bar

Hi dj_paige

I have tried the steps above that you mentioned but can not find the e

Report · Sep 06, 2018

brendonb59475490 wrote
dj_paige   wrote
brendonb59475490    wrote
@dj_paige
The photos had been imported previously but they didnt all show up. I also tried an entirely new catalogue and that didnt work.
Some of the photos were taken on a Canon 70D others on a Canon 600D
I can't explain why a new catalog won't import these photos, but your first catalog is doing the proper thing by NOT importing them. Furthermore, you DO NOT want to re-import photos you have already imported. You need to find these photos in your LR catalog by following ALL FOUR of these steps (not one or two or three of these steps, but ALL FOUR)
1.   In the Lightroom Library Module, on the left, under Catalog, click on All Photographs
2.   Turn off all filters (Ctrl-L once or twice)
3.   Turn off all stacking (Photo->Stacking->Expand All Stacks)
4.   Search for at least one of these photos by file name using the Lightroom Filter Bar
Hi dj_paige
I have tried the steps above that you mentioned but can not find the e

Show us a screen capture on the entire Lightroom Library Module screen after following all four of those steps

Report · Sep 06, 2018

Report · Sep 06, 2018

So it does find the photo in Lightroom, correct?

Report · Sep 06, 2018

It found 1 photo yes but not the other 500 odd photos.

Report · Sep 06, 2018

Yes it found one because you asked Lightroom to find one file. If you tried the names of the other 500 files, I suspect LR would find those as well. Is that true? (don't actually do it, just guess)

And are the file you found, and the other 500, in the same folder?

Report · Sep 08, 2018

It does find the others. I worked out that the photographer has put another copy of every photo as a hidden file so this is why Lightroom was not importing it as it didn't see it.