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M
Mark29943800ahv0
Participant
May 18, 2023
Question

Lightroom Classic 12.3 freezes on MacOS 12.6.5 when exporting

  • May 18, 2023
  • 1 reply
  • 447 views

I have updated to the latest version of MacOS Monterey and the latest version of Lightroom Classic. I can import, tag, process photos in my library fine. However, when I try to export files from the Quick Collection I have issues. I choose to export format JPEG. I can change quality settings, sharpening etc, but when I choose to resize by Long Edge as soon as I click in the box to change the number of pixels I get the spinning wheel and the app no longer responds and has to be Force Quit. This happens whether GPU is enabled in performance or not.

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1 reply

Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
May 18, 2023

Please provide post a copy of your 'System Info'. You can obtain same from the LrC Help > System Info menu item as shown in attached screenshot.

 

M
Mark29943800ahv0Author
Participant
May 21, 2023

Lightroom Classic version: 12.3 [ 202304101834-a085245c ]
License: Creative Cloud
Language setting: en-AU
Operating system: Mac OS 12
Version: 12.6.5 [21G531]
Application architecture: arm64
Logical processor count: 8
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 907.3 MB (5.5%)
Virtual memory used by Lightroom: 403,249.0 MB
Memory cache size: 15.9MB
Internal Camera Raw version: 15.3 [ 1451 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 234MB / 8191MB (2%)
Camera Raw real memory: 237MB / 16384MB (1%)
Standard Preview Size: 2048 pixels
Displays: 1) 2560x1440, 2) 2560x1440

Graphics Processor Info:
Metal: Apple M1
Init State: GPU for Export supported by default
User Preference: Off

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/<redacted>/Lightroom/Our Photos/Our Photos-v12.lrcat
Settings Folder: /Users/<redacted>/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

 

 

M
Mark29943800ahv0Author
Participant
June 14, 2023

Updated to version 12.4 today, same issue still exists. Unable to export.

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