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Matthew C. Abourezk
Matthew C. Abourezk
Participating Frequently
October 30, 2023
Question

Lightroom Classic 13.0.1 randomly cropping (destructively) images on import

  • October 30, 2023
  • 4 replies
  • 1140 views

Hi all,

Longtime veteran of Lightroom and a professional photographer.

As of updating to Lightroom 13.0.1, I'm seeing a problem I've never encountered before.

 

When choosing to import CR2 RAW images (no JPG and no Embedded), I notice that the aspect ratio is changed on many to most of the images via cropping (See screenshot of import window, all images should be 4x3, but most are seen as 16x9 in the import window).  

 

Upon importing, the images are destructively cropped (i.e. the rest of the image is gone and cannot be recovered in Lightroom).   My recent import from a single photo shoot was about 75 images, shot by me in about an hour.  No camera changes during that hour.

 

I've rebooted the app, experimented with the various import options (standard, embedded, 1:1).   Any other LR settings that could create a crop problem are set to camera default.  I have also made additional empty catalogs and tried reimporting (same issue).

 

Help?

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    4 replies

    Matthew C. Abourezk
    Matthew C. AbourezkAuthor
    Participating Frequently
    November 7, 2023

    Interesting new twist...    I had a product shoot for a longtime client.  Sent the Raw files to his photoshop guy (same client, same photoshop guy, same workflow for the past two years).  PS guy contacted to me ask why I shot the product so close to the edges this time, even cropping off some of the product...  I told him about the Adobe thing I'm running into and he confirmed that he did not see this cropping problem when he opened the same images in a non-adobe app.

    GoldingD
    GoldingD
    Legend
    October 30, 2023

    As your sceenshot show a filmstrip without file name info, I cannot rule out that some of the images are not JPEG.

     

    Yes, you shoot RAW, but did an in camera setting get fouled up (accidental button press, accidental dial, etc) and you perhaps have a few JPEG images despite IQ setting in camera?

     

    Just checking.

      Matthew C. Abourezk
      Matthew C. AbourezkAuthor
      Participating Frequently
      October 31, 2023

      Thanks for checking.   100% raw CR2 files.  No jogs shot at all.  The entire shoot was less than an hour and the only camera changes were shutter and aperture.   This is part of why I think the issue is so interesting. "Consistently random."

      Earth Oliver
      Earth Oliver
      Legend
      October 30, 2023

      Do you have anything active in Prefs>Presets>Raw Defaults?

      Matthew C. Abourezk
      Matthew C. AbourezkAuthor
      Participating Frequently
      October 30, 2023

      Additional Info:

      Canon 5D Mk III

      CR2 Images shot at 5760 x 3840

      Mac OS Sonoma 14.0

      Lightroom Classic 13.0.1

      JohanElzenga
      Community Expert
      JohanElzengaCommunity Expert
      Community Expert
      October 30, 2023

      You said "all images should be 4x3", but that should obviously be 3x2. Do you convert to DNG on import? I also noticed that you do not have the option to save a second copy enabled. Although that has nothing to do with this problem, I would always enable that to have a copy (that may not be affected).

       

      -- Johan W. Elzenga
      Earth Oliver
      Earth Oliver
      Legend
      October 30, 2023

      This is a baffling problem.  And I have more information...

      The exact same problem occurs if I bypass Lightroom and load the image directly into Photoshop 2024....   Same with Adobe Bridge.  Keep in mind that I see the cropped images even in the thumbnails before I import, and that the problem is "consistently random" with about 80% of the images showing up incorrectly as cropped, and the rest showing normally... in the same import, from the same shoot, on the same card..  

       

      With all adobe products (that I have) showing the same problem, this leads me to thinking that Adobe Camera Raw 16 might be the culprit.  

       

      To continue the tests, I loaded the same images into Capture One Pro... works properly.  Also works properly in iPhoto, Preview, Final Cut Pro and a bunch of other non-Adobe products.

      Really weird

      So I'm starting to wonder if there is an issue with v16.0 of Adobe Camera Raw.


      Weird. I'll load up some of my MIII files and see if the same thing happens. 

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