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stant36740534
Participating Frequently
June 17, 2025
Answered

LIGHTROOM CLASSIC 14.4 freezes Photoshop

  • June 17, 2025
  • 1 reply
  • 460 views

LrC 14.4 was released in June.   The update affects the operation of Photoshop.    Following the update and installation, and using the new embedded  Denoise , or , Super resolution feature, the screen flashed momentarily, and no perceived difference was noticed in RAW file.    When attempting to send the super resolution file to Photoshop for editing, Ps would start and the work space appears.  No file is transferred from Lightroom.  All menus do not open. Photoshop does not respond and closing Photoshop  is only possible via Task Manager.    The same procedure is then attempted with another RAW file in LrC but with no Super Resolution feature applied.   The file is transferred into Photoshop for editing as normal.  All functions in Photoshop respond as usual.   NOTE:   latest version of Photoshop is used, all graphics drivers are current, significant dedicated  SSD scratch disks are used for both LrC and Photoshop.   It is NOT a hardward problem.

The process was repeated several times with an Adobe support agent online observing the issue.  Denoise and Super Resolution DO NOT WORK in LrC 14.4, and , or, freeze Photoshop. 

 

Resolution :  re-instal  LrC 14.3.1   Once this was done  LrC and Photoshop worked as expected, and Denoise worked as expected.    DONT UPDATE to 14.4 if you want to use Super Resolution.

 

ADOBE:     fix this bug NOW.    It took you 3 months to fix the liquify tool not working.

 

    Correct answer daveh29705583

    Wow, I just hit this issue too. Uninstalling and Reinstalling LrC did not fix it however.

     

    I had an image in LrC that I had applied Raw Details too. Open in Photoshop caused it to hang and on at least one instance it finally loaded and then crashed. But mostly it just hangs. 

     

    After seeing this post I removed then RawDetails step in the edit history of the LrC image, and tried again. Now Photoshop open it with no problems or delay. 

    1 reply

    S
    sherrio83318977
    Participant
    June 24, 2025

    How do I reinstall LrC 14.3.1?

     

    Thank you

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    June 24, 2025

    @sherrio83318977  Re-install LrC 14.3.1 through the Creative Cloud Desktop app-

    Open your 'Apps' view in Desktop App-

    Click on the [three dot] icon [. . .] for Lightroom Classic and select [Other Versions]

       

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
      D
      daveh29705583Correct answer
      Participant
      October 23, 2025

      Wow, I just hit this issue too. Uninstalling and Reinstalling LrC did not fix it however.

       

      I had an image in LrC that I had applied Raw Details too. Open in Photoshop caused it to hang and on at least one instance it finally loaded and then crashed. But mostly it just hangs. 

       

      After seeing this post I removed then RawDetails step in the edit history of the LrC image, and tried again. Now Photoshop open it with no problems or delay. 

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