Lightroom Classic 2022 stratup frezzes on "Reading Preferences"

New Here ,
Jun 25, 2022 Jun 25, 2022

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Hello,
I tried eveting
- Uninstalled en reinstalled

- Reseted the Preferences on startup (Shift+Opt)

- Deleted the Preferences "com.adobe.LightroomClassicCC7.plist"

Nothig worked

Do someon has an idea, i'm blocked (has the app).

Thank's

Capture d’écran 2022-06-25 à 23.53.31.png

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Adobe Community Professional ,
Jun 25, 2022 Jun 25, 2022

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Try logging into another account (you may need to make one), still crashing? 
Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 
You might want to try running a free utility like Onyx: still crashing? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Jun 26, 2022 Jun 26, 2022

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Hi, thanks for your help, I really appreciate it!

  • New account - Adobe + Local user - Does not work
  • Safe mode - Nada
  • Onyx - Same thing

 

For a moment I thought this would work because you can access the "File menu".

  • File/New - Does not work
  • File/Open (but hiden behindd the frozzen window) - Works and launches Lightroom - Yea ! 
    Unfortunately, the "develop menu" is not accessible, unable to load the module.
    And closing Lightroom without freezing and screwing the catalog up is impossible.

 

Is there an official contact at Adobe, after all it's up to them to answer, right ?

Thanks a lot, if I have the solution I will post it.

 

 

Capture d’écran 2022-06-26 à 21.25.49.pngCapture d’écran 2022-06-26 à 21.26.46.pngCapture d’écran 2022-06-26 à 21.39.50.png

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Adobe Community Professional ,
Jun 26, 2022 Jun 26, 2022

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https://www.adobe.com/about-adobe/contact.html


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Jun 26, 2022 Jun 26, 2022

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Some of what is in the link below, you already attempted, but? I include this link because you mentioned module issue.

 

https://helpx.adobe.com/lightroom-classic/kb/error-changing-modules-lightroom.html

 

 

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