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Participant
June 25, 2022
Question

Lightroom Classic 2022 stratup frezzes on "Reading Preferences"

  • June 25, 2022
  • 2 replies
  • 187 views

Hello,
I tried eveting
- Uninstalled en reinstalled

- Reseted the Preferences on startup (Shift+Opt)

- Deleted the Preferences "com.adobe.LightroomClassicCC7.plist"

Nothig worked

Do someon has an idea, i'm blocked (has the app).

Thank's

This topic has been closed for replies.

2 replies

GoldingD
Legend
June 26, 2022

Some of what is in the link below, you already attempted, but? I include this link because you mentioned module issue.

 

https://helpx.adobe.com/lightroom-classic/kb/error-changing-modules-lightroom.html

 

 

TheDigitalDog
Inspiring
June 26, 2022

Try logging into another account (you may need to make one), still crashing? 
Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 
You might want to try running a free utility like Onyx: still crashing? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participant
June 26, 2022

Hi, thanks for your help, I really appreciate it!

  • New account - Adobe + Local user - Does not work
  • Safe mode - Nada
  • Onyx - Same thing

 

For a moment I thought this would work because you can access the "File menu".

  • File/New - Does not work
  • File/Open (but hiden behindd the frozzen window) - Works and launches Lightroom - Yea ! 
    Unfortunately, the "develop menu" is not accessible, unable to load the module.
    And closing Lightroom without freezing and screwing the catalog up is impossible.

 

Is there an official contact at Adobe, after all it's up to them to answer, right ?

Thanks a lot, if I have the solution I will post it.

 

 

TheDigitalDog
Inspiring
June 26, 2022
Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"