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Participant
September 26, 2019
Question

Lightroom Classic 8.4.1 will not synchronize folders

  • September 26, 2019
  • 2 replies
  • 283 views

After installing 8.4.1 update, I recongized the problem that clicking on a folder and choosing it to synchronize, no longer works as in previous versions.  

 

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    2 replies

    Community Expert
    September 26, 2019

    There are two kinds of "sync" in LR.

    Only Collections can be synced to online storage (not Folders, not Smart Collections).

    As for syncing LR's knowledge of the files physically within a given folder, in what kind of file storage? (local, NAS...)

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    September 26, 2019

    Hi There,

    That shouldn't be happening, let's make it right.

    As Lightroom Classic is not synchronizing folders anymore, could you please let us know the operating system you're working with?

    Could you try resetting the preferences of Lightroom and let us know if it helps? https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html

    Regards,
    Sahil