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na81323743
Participant
January 21, 2019
Question

Lightroom Classic CC Crashes When Selecting Splitone Color

  • January 21, 2019
  • 5 replies
  • 804 views

This still happens even after uninstalling and reinstalling the entire program. I am running Adobe Lightroom Classic CC v. 8.1 on a Mac with High Sierra installed, 8gbs ram and no issues with LR for several years until about 6 months ago. The crash only occurs when I select a color swatch under split tone.

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5 replies

Bob Somrak
Legend
February 2, 2019

na81323743  wrote

This still happens even after uninstalling and reinstalling the entire program. I am running Adobe Lightroom Classic CC v. 8.1 on a Mac with High Sierra installed, 8gbs ram and no issues with LR for several years until about 6 months ago. The crash only occurs when I select a color swatch under split tone.

You say you are running Classic 8.1 but ALL your posts show you are NOT!

M4 Pro Mac Mini. 48GB
GoldingD
Legend
February 2, 2019

Searching this forum on “Dispatch queue: AgWFModelsThread.lua”. Leads to some discussions

One item that stands out is update to Lightroom v6.14. (Thatbus the final version), Niw in the thread Imwill list after this sentence, it was stated LR 6.5 and MAC OS a High Sierra were nitcompatable.I have no idea if this is true for your v 6.7.

LR6 problems on MacBookPro

ahh, but same issue, same fix, did not help in

Закрывается Лайтрум при импорте фото

Another comes up that is answered says to optimize the catalog. Mind you not sure why the search criteria brings this one up, could be missing a line

Lightroom Crashes after Starting

GoldingD
Legend
January 23, 2019

So apparently a MAC, and apparently running OpenGL instead of Metal, in Lightroom.

In the attached link scroll down to see how to correct that

Adobe Lightroom GPU Troubleshooting and FAQ

TheDigitalDog
Inspiring
January 23, 2019

Try turning OFF the GPU options in Preferences. Any differences?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
na81323743
Participant
February 2, 2019
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na81323743
Participant
January 23, 2019

The problem is still occurring after resetting preferences in lightroom. These are the specs on my computer. Is my graphics card ok?thedigitaldog

TheDigitalDog
Inspiring
January 22, 2019

Can't hurt, might help to reset preferences:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

If that doesn't work, try turning OFF GPU in preferences. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"