Solved: Lightroom classic cc do not start - Adobe Community - 10371403

Exit

ragstein

New Here ,

Today I can't start lightroom. Can only send crash report. Installed again 2 times, last time with tool without result. Hope someone can help.

<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="2.0.3" clientVersion="2.0.3" applicationName="Adobe Lightroom Classic" applicationVersion="8.2" build="[1204643]" source="Windows-Client">

<time year="2019" month="2" day="24" hour="19" minute="1" second="33" timeoffset="60" timezone="W. Europe Standard Time"/>

<user guid="e5616b5f-ae8f-41f2-b082-ed902c5f6624"/>

<system platform="Windows 10 Pro" osversion="10.0" osbuild="17763" applicationlanguage="en-us" userlanguage="nb-NO" oslanguage="en-US" ram="32680" machine="Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz" model="Intel64 Family 6 Model 63 Stepping 2" cpuCount="12" cpuType="8664" cpuFreq="3500 MHz"/>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFE00C14F34">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="0" address="0x00007FFE00C14F34" symbolname="OpenAdapter12"/>

<stackStatement index="1" address="0x00007FFDEB3E42C6" symbolname="D3D12PIXReportCounter"/>

<stackStatement index="2" address="0x00007FFE050FAA80" symbolname="DMLCreateDevice"/>

<stackStatement index="3" address="0x00007FFE050F9F6C" symbolname="DMLCreateDevice"/>

<stackStatement index="4" address="0x00007FFE050F44A4" symbolname="DMLCreateDevice"/>

<stackStatement index="5" address="0x00007FFE050F3E4D" symbolname="DMLCreateDevice"/>

<stackStatement index="6" address="0x00007FFE050F3D31" symbolname="DMLCreateDevice"/>

<stackStatement index="7" address="0x00007FFDF57FB60A" symbolname="DllGetActivationFactory"/>

<stackStatement index="8" address="0x00007FFDF57FD5FA" symbolname="DllGetActivationFactory"/>

<stackStatement index="9" address="0x00007FFDF57FB0C6" symbolname="DllGetActivationFactory"/>

<stackStatement index="10" address="0x00007FFDF56EA0A0" symbolname="DllGetActivationFactory"/>

<stackStatement index="11" address="0x00007FFDF5669783" symbolname="DllGetActivationFactory"/>

<stackStatement index="12" address="0x00007FFE10F52BB5" symbolname="unknown"/>

<stackStatement index="13" address="0x00007FFE10F52AB2" symbolname="unknown"/>

<stackStatement index="14" address="0x00007FFE10F53C69" symbolname="WML_CreateSession"/>

<stackStatement index="15" address="0x00000001803FFFB1" symbolname="RCPtrBase::RCPtrBase"/>

<stackStatement index="16" address="0x00000001803FE521" symbolname="RCPtrBase::RCPtrBase"/>

<stackStatement index="17" address="0x00000001803FE382" symbolname="RCPtrBase::RCPtrBase"/>

<stackStatement index="18" address="0x0000000180400DC5" symbolname="RCPtrBase::RCPtrBase"/>

<stackStatement index="19" address="0x0000000180400C4E" symbolname="RCPtrBase::RCPtrBase"/>

<stackStatement index="20" address="0x00000001803FDDC2" symbolname="RCPtrBase::RCPtrBase"/>

<stackStatement index="21" address="0x00000001806BD407" symbolname="AgTemperatureTint_load"/>

<stackStatement index="22" address="0x000000018099F975" symbolname="AgTemperatureTint_load"/>

<stackStatement index="23" address="0x0000000180672C08" symbolname="load_AgImageIOSuite"/>

<stackStatement index="24" address="0x00000001806707A2" symbolname="CR_Graphics_makePixMapAndBuffer_L"/>

<stackStatement index="25" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="26" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="27" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="28" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="29" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="30" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="31" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="32" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="33" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="34" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="35" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="36" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="37" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="38" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="39" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="40" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="41" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="42" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="43" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="44" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="45" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="46" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="47" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="48" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="49" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="50" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="51" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="52" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="53" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="54" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="55" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="56" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="57" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="58" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="59" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="60" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="61" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="62" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="63" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="64" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="65" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="66" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="67" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="68" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="69" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="70" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="71" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="72" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="73" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="74" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="75" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="76" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="77" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="78" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="79" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="80" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="81" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="82" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="83" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="84" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="85" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="86" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="87" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="88" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="89" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="90" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="91" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="92" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="93" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="94" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="95" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="96" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="97" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="98" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="99" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="100" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="101" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="102" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="103" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="104" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="105" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="106" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="107" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="108" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="109" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="110" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="111" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="112" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="113" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="114" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="115" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="116" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="117" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="118" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="119" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="120" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="121" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="122" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="123" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="124" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="125" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="126" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="127" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="128" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="129" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="130" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="131" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="132" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="133" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="134" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="135" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="136" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="137" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="138" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="139" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="140" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="141" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="142" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="143" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="144" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="145" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="146" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="147" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="148" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="149" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="150" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="151" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="152" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="153" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="154" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="155" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="156" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="157" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="158" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="159" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="160" address="0x00007FFE0A8B3AC6" symbolname="lua_pcall"/>

<stackStatement index="161" address="0x00007FFE060E037D" symbolname="AgEnvironment_getToolkitEnvironment"/>

<stackStatement index="162" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="163" address="0x00007FFE0A8E5BA1" symbolname="luaopen_table"/>

<stackStatement index="164" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="165" address="0x00007FFE0A8FB7D2" symbolname="AgThrowProgramError"/>

<stackStatement index="166" address="0x00007FFE0A8C597E" symbolname="lua_resume"/>

<stackStatement index="167" address="0x00007FFE0A8B883C" symbolname="luaopen_base"/>

<stackStatement index="168" address="0x00007FFE0A8C4A0D" symbolname="lua_getstack"/>

<stackStatement index="169" address="0x00007FFE0A8E5B42" symbolname="luaopen_table"/>

<stackStatement index="170" address="0x00007FFE0A8C58D4" symbolname="lua_resume"/>

<stackStatement index="171" address="0x00007FFE0A8B3B36" symbolname="lua_call"/>

<stackStatement index="172" address="0x00000001402422D8" symbolname="GetAppInstance"/>

<stackStatement index="173" address="0x00007FFE0432AF50" symbolname="unknown"/>

<stackStatement index="174" address="0x000000014014A976" symbolname="AgViewWin32Window::`default constructor closure'"/>

<stackStatement index="175" address="0x00007FFE335B81F4" symbolname="BaseThreadInitThunk"/>

<stackStatement index="176" address="0x00007FFE3607A251" symbolname="RtlUserThreadStart"/>

</thread>

</backtrace>

<registerSet>

<register name="RAX" value="0x00007FFE00C14F30"/>

<register name="RBX" value="0x00000000063A8570"/>

<register name="RCX" value="0x00000000063A8570"/>

<register name="RDX" value="0x0000000000000002"/>

<register name="RSI" value="0x0000000000000002"/>

<register name="RDI" value="0x0000000000000002"/>

<register name="RSP" value="0x000000000014A000"/>

<register name="RBP" value="0x000000000014A0D9"/>

<register name="RIP" value="0x00007FFE00C14F34"/>

<register name="EFL" value="0x0000000000010206"/>

<register name="LastExceptionToRip" value="0x0000000000000000"/>

<register name="LastExceptionFromRip" value="0x0000000000000000"/>

</registerSet>

<binaryImageSet>

<binaryImage start="0x0000000140000000" end="0x0000000141338000" path="adobe\Lightroom.exe"/>

<binaryImage start="0x00007FFE36010000" end="0x00007FFE361FD000" path="ntdll.dll"/>

<binaryImage start="0x00007FFE335A0000" end="0x00007FFE33653000" path="kernel32.dll"/>

<binaryImage start="0x00007FFE324A0000" end="0x00007FFE32733000" path="KERNELBASE.dll"/>

<binaryImage start="0x00007FFE32100000" end="0x00007FFE322DB000" path="crypt32.dll"/>

<binaryImage start="0x00007FFE32870000" end="0x00007FFE3296C000" path="ucrtbase.dll"/>

<binaryImage start="0x00007FFE32090000" end="0x00007FFE320A2000" path="msasn1.dll"/>

<binaryImage start="0x00007FFE2E2F0000" end="0x00007FFE2E3E1000" path="winhttp.dll"/>

<binaryImage start="0x00007FFE33240000" end="0x00007FFE333D7000" path="user32.dll"/>

<binaryImage start="0x00007FFE10D90000" end="0x00007FFE10DE7000" path="adobe\CRClient.dll"/>

<binaryImage start="0x00007FFE22AA0000" end="0x00007FFE22ACE000" path="adobe\Headlights.dll"/>

<binaryImage start="0x00007FFE320E0000" end="0x00007FFE32100000" path="win32u.dll"/>

<binaryImage start="0x00007FFE33C20000" end="0x00007FFE33CBE000" path="sechost.dll"/>

<binaryImage start="0x00007FFE33410000" end="0x00007FFE33439000" path="gdi32.dll"/>

<binaryImage start="0x00007FFE35DB0000" end="0x00007FFE35ED2000" path="rpcrt4.dll"/>

<binaryImage start="0x00007FFE322E0000" end="0x00007FFE3247A000" path="gdi32full.dll"/>

<binaryImage start="0x00007FFE331A0000" end="0x00007FFE33240000" path="msvcp_win.dll"/>

<binaryImage start="0x00007FFE33820000" end="0x00007FFE338C3000" path="advapi32.dll"/>

<binaryImage start="0x00007FFE35F40000" end="0x00007FFE35FDE000" path="msvcrt.dll"/>

<binaryImage start="0x00007FFE33D40000" end="0x00007FFE3522F000" path="shell32.dll"/>

<binaryImage start="0x00007FFE33440000" end="0x00007FFE33595000" path="ole32.dll"/>

<binaryImage start="0x00007FFE32970000" end="0x00007FFE329BA000" path="cfgmgr32.dll"/>

<binaryImage start="0x00007FFE10B90000" end="0x00007FFE10BFB000" path="adobe\ahclient.dll"/>

<binaryImage start="0x00007FFE35230000" end="0x00007FFE3555D000" path="combase.dll"/>

<binaryImage start="0x00007FFE355D0000" end="0x00007FFE35678000" path="SHCore.dll"/>

<binaryImage start="0x00007FFE327F0000" end="0x00007FFE3286E000" path="bcryptPrimitives.dll"/>

<binaryImage start="0x00007FFE329C0000" end="0x00007FFE3310A000" path="windows.storage.dll"/>

<binaryImage start="0x00007FFE35BB0000" end="0x00007FFE35C02000" path="shlwapi.dll"/>

<binaryImage start="0x00007FFE320B0000" end="0x00007FFE320D4000" path="profapi.dll"/>

<binaryImage start="0x00007FFE33660000" end="0x00007FFE3372B000" path="oleaut32.dll"/>

<binaryImage start="0x00007FFE32030000" end="0x00007FFE3208D000" path="powrprof.dll"/>

<binaryImage start="0x00007FFE32010000" end="0x00007FFE32021000" path="kernel.appcore.dll"/>

<binaryImage start="0x00007FFE052A0000" end="0x00007FFE0597F000" path="adobe\ui.dll"/>

<binaryImage start="0x00007FFE32480000" end="0x00007FFE32497000" path="cryptsp.dll"/>

<binaryImage start="0x00007FFE33110000" end="0x00007FFE33136000" path="bcrypt.dll"/>

<binaryImage start="0x00007FFE35560000" end="0x00007FFE355CD000" path="ws2_32.dll"/>

<binaryImage start="0x00007FFE33AF0000" end="0x00007FFE33C17000" path="comdlg32.dll"/>

<binaryImage start="0x00007FFE060C0000" end="0x00007FFE06358000" path="adobe\substrate.dll"/>

<binaryImage start="0x00007FFE0A8B0000" end="0x00007FFE0A947000" path="adobe\AgKernel.dll"/>

<binaryImage start="0x00007FFE04050000" end="0x00007FFE04623000" path="adobe\mfc140u.dll"/>

<binaryImage start="0x00007FFE35C10000" end="0x00007FFE35C3E000" path="imm32.dll"/>

<binaryImage start="0x00007FFE23450000" end="0x00007FFE2363D000" path="dbghelp.dll"/>

<binaryImage start="0x00007FFE1D8C0000" end="0x00007FFE1DDA1000" path="wininet.dll"/>

<binaryImage start="0x00007FFE0A750000" end="0x00007FFE0A7ED000" path="adobe\msvcp140.dll"/>

<binaryImage start="0x00007FFE225D0000" end="0x00007FFE225E7000" path="adobe\VCRUNTIME140.dll"/>

<binaryImage start="0x00007FFE25740000" end="0x00007FFE259B9000" path="comctl32.dll"/>

<binaryImage start="0x00007FFE26110000" end="0x00007FFE262B5000" path="GdiPlus.dll"/>

<binaryImage start="0x00007FFE184E0000" end="0x00007FFE187DF000" path="DWrite.dll"/>

<binaryImage start="0x00007FFE2F4B0000" end="0x00007FFE2FA6E000" path="d2d1.dll"/>

<binaryImage start="0x00007FFE214A0000" end="0x00007FFE214AC000" path="secur32.dll"/>

<binaryImage start="0x00007FFE26B00000" end="0x00007FFE26CD7000" path="urlmon.dll"/>

<binaryImage start="0x0000000077CA0000" end="0x0000000077E11000" path="adobe\icuuc58.dll"/>

<binaryImage start="0x0000000077550000" end="0x0000000077752000" path="adobe\icuin58.dll"/>

<binaryImage start="0x00007FFE31600000" end="0x00007FFE3163D000" path="IPHLPAPI.DLL"/>

<binaryImage start="0x00007FFE311E0000" end="0x00007FFE3122B000" path="authz.dll"/>

<binaryImage start="0x00007FFE2D350000" end="0x00007FFE2D35A000" path="version.dll"/>

<binaryImage start="0x00007FFE1C100000" end="0x00007FFE1C14D000" path="pdh.dll"/>

<binaryImage start="0x00007FFE303F0000" end="0x00007FFE3048C000" path="uxtheme.dll"/>

<binaryImage start="0x00007FFE09AB0000" end="0x00007FFE09CB2000" path="adobe\wichitafoundation.dll"/>

<binaryImage start="0x000000004AD00000" end="0x000000004C602000" path="adobe\icudt58.dll"/>

<binaryImage start="0x00007FFE24DC0000" end="0x00007FFE25068000" path="iertutil.dll"/>

<binaryImage start="0x00007FFE31F10000" end="0x00007FFE31F3F000" path="sspicli.dll"/>

<binaryImage start="0x00007FFE098D0000" end="0x00007FFE09A6D000" path="adobe\libeay32.dll"/>

<binaryImage start="0x00007FFE31A70000" end="0x00007FFE31A7C000" path="CRYPTBASE.DLL"/>

<binaryImage start="0x00007FFE0A660000" end="0x00007FFE0A74F000" path="adobe\msvcr120.dll"/>

<binaryImage start="0x00007FFDD92C0000" end="0x00007FFDDD659000" path="adobe\libcef.dll"/>

<binaryImage start="0x00007FFE33930000" end="0x00007FFE33938000" path="psapi.dll"/>

<binaryImage start="0x00007FFE000B0000" end="0x00007FFE000C9000" path="usp10.dll"/>

<binaryImage start="0x00007FFE31F40000" end="0x00007FFE31F68000" path="userenv.dll"/>

<binaryImage start="0x00007FFE2B430000" end="0x00007FFE2B44C000" path="dhcpcsvc.dll"/>

<binaryImage start="0x00007FFE26080000" end="0x00007FFE26109000" path="winspool.drv"/>

<binaryImage start="0x00007FFE33400000" end="0x00007FFE33408000" path="nsi.dll"/>

<binaryImage start="0x00007FFE26010000" end="0x00007FFE2607C000" path="oleacc.dll"/>

<binaryImage start="0x00007FFE2EBC0000" end="0x00007FFE2EBE4000" path="winmm.dll"/>

<binaryImage start="0x00007FFE2E450000" end="0x00007FFE2E463000" path="wtsapi32.dll"/>

<binaryImage start="0x00007FFE2E000000" end="0x00007FFE2E1A8000" path="propsys.dll"/>

<binaryImage start="0x00007FFE2EB30000" end="0x00007FFE2EB5D000" path="WINMMBASE.dll"/>

<binaryImage start="0x00007FFE30940000" end="0x00007FFE3096E000" path="dwmapi.dll"/>

<binaryImage start="0x00007FFE35680000" end="0x00007FFE35722000" path="clbcatq.dll"/>

<binaryImage start="0x00007FFE095D0000" end="0x00007FFE09674000" path="tiptsf.dll"/>

<binaryImage start="0x00007FFE35C40000" end="0x00007FFE35DAA000" path="msctf.dll"/>

<binaryImage start="0x0000000010000000" end="0x00000000100CA000" path="adobe\WFCore.dll"/>

<binaryImage start="0x0000000002C00000" end="0x0000000002C40000" path="adobe\WFSQLite.dll"/>

<binaryImage start="0x0000000002C40000" end="0x0000000002C54000" path="adobe\WFWeb.dll"/>

<binaryImage start="0x0000000002C60000" end="0x0000000002DFF000" path="adobe\WFOzClient.dll"/>

<binaryImage start="0x00000000022F0000" end="0x00000000022F7000" path="adobe\LightroomModels.dll"/>

<binaryImage start="0x00007FFE314A0000" end="0x00007FFE314AA000" path="dpapi.dll"/>

<binaryImage start="0x00007FFE1A9E0000" end="0x00007FFE1A9F5000" path="adobe\xml_toolkit.dll"/>

<binaryImage start="0x0000000180000000" end="0x0000000184ABB000" path="adobe\CameraRaw.dll"/>

<binaryImage start="0x00007FFE259C0000" end="0x00007FFE25A6D000" path="mscms.dll"/>

<binaryImage start="0x00007FFE0FA90000" end="0x00007FFE0FAD5000" path="adobe\tbb.dll"/>

<binaryImage start="0x00007FFE03B20000" end="0x00007FFE0404D000" path="adobe\libmmd.dll"/>

<binaryImage start="0x00007FFE09360000" end="0x00007FFE09487000" path="opengl32.dll"/>

<binaryImage start="0x00007FFE0A860000" end="0x00007FFE0A8A4000" path="adobe\tbbmalloc.dll"/>

<binaryImage start="0x00007FFE09300000" end="0x00007FFE09351000" path="adobe\CONCRT140.dll"/>

<binaryImage start="0x00007FFDDF300000" end="0x00007FFDE07FE000" path="adobe\svml_dispmd.dll"/>

<binaryImage start="0x00007FFE25730000" end="0x00007FFE25740000" path="ColorAdapterClient.dll"/>

<binaryImage start="0x00007FFE0A830000" end="0x00007FFE0A85C000" path="glu32.dll"/>

<binaryImage start="0x00007FFE2CA30000" end="0x00007FFE2CBE8000" path="WindowsCodecs.dll"/>

<binaryImage start="0x00007FFE09580000" end="0x00007FFE095C3000" path="icm32.dll"/>

<binaryImage start="0x00007FFDEB320000" end="0x00007FFDEB4E9000" path="D3D12.dll"/>

<binaryImage start="0x00007FFE30E70000" end="0x00007FFE30F32000" path="dxgi.dll"/>

<binaryImage start="0x00007FFE2C3F0000" end="0x00007FFE2C4DE000" path="nvldumdx.dll"/>

<binaryImage start="0x00007FFE33140000" end="0x00007FFE33198000" path="wintrust.dll"/>

<binaryImage start="0x00007FFE333E0000" end="0x00007FFE333FD000" path="imagehlp.dll"/>

<binaryImage start="0x00007FFE31460000" end="0x00007FFE31493000" path="rsaenh.dll"/>

<binaryImage start="0x00007FFE00850000" end="0x00007FFE02C3A000" path="nvwgf2umx.dll"/>

<binaryImage start="0x00007FFDEB230000" end="0x00007FFDEB25B000" path="D3DSCache.dll"/>

<binaryImage start="0x00007FFE30730000" end="0x00007FFE3093D000" path="twinapi.appcore.dll"/>

<binaryImage start="0x00007FFE30970000" end="0x00007FFE30998000" path="rmclient.dll"/>

<binaryImage start="0x00007FFE10F50000" end="0x00007FFE10F64000" path="cr_sdk_temp_00057162.tmp"/>

<binaryImage start="0x00007FFE2DE00000" end="0x00007FFE2DF53000" path="WinTypes.dll"/>

<binaryImage start="0x00007FFDF5650000" end="0x00007FFDF5AFF000" path="Windows.AI.MachineLearning.dll"/>

<binaryImage start="0x00007FFE2F210000" end="0x00007FFE2F48E000" path="d3d11.dll"/>

<binaryImage start="0x00007FFE050F0000" end="0x00007FFE05292000" path="directml.dll"/>

<binaryImage start="0x00007FFE2E420000" end="0x00007FFE2E448000" path="cabinet.dll"/>

<binaryImage start="0x00007FFE09260000" end="0x00007FFE092FD000" path="d3d11on12.dll"/>

<binaryImage start="0x00007FFE05F80000" end="0x00007FFE060BE000" path="dxilconv.dll"/>

</binaryImageSet>

<dumpType>

Full

</dumpType>

</crash>

</crashreport>

1.2K

1 Correct answer

GoldingD

LEGEND , Feb 24, 2019 Feb 24, 2019

5 Replies 5

Jump to latest reply

Correct answer by GoldingD

LEGEND ,

From this

Premiere Pro and After Effects crash on launch with the error "The application was unable to start c...

I am wondering if your GPU driver has an issue, you may want to check for an update. Do not get that from Windows update. Go to the manufacturers web site, by that I mean the chip set, not the vendor selling the card, example would be NVIDIA , AMD, INTEL

ragstein AUTHOR

New Here ,

Thank you. I updated my nvidia driver to the latest and lightroom started

fkelly12054

Community Beginner ,

With LR 8.2 had nvidia drivers 418.91 released February 13, 2019. LR crashed upon starting. Event viewer showing:

"

Faulting application name: Lightroom.exe, version: 8.2.0.10, time stamp: 0x5c518356

Faulting module name: nvwgf2umx.dll, version: 25.21.14.1891, time stamp: 0x5c5b3624

Downgraded to LR 8.1. Ran fine. (Also, in testing could use device manager to disable the graphics card and LR 8.2 would run. But that's not a viable long run solution.)

Found nvidia 419.17 dated February 22, 2019. Updated drivers. Updated LR back to 8.2. Runs fine. Conclusion: nvidia fixed something in 419.17 that now works better with LR.

GoldingD

LEGEND ,

LATEST

fkelly12054 wrote
With LR 8.2 had nvidia drivers 418.91 released February 13, 2019. LR crashed upon starting. Event viewer showing:
"
Faulting application name: Lightroom.exe, version: 8.2.0.10, time stamp: 0x5c518356
Faulting module name: nvwgf2umx.dll, version: 25.21.14.1891, time stamp: 0x5c5b3624
Downgraded to LR 8.1. Ran fine. (Also, in testing could use device manager to disable the graphics card and LR 8.2 would run. But that's not a viable long run solution.)
Found nvidia 419.17 dated February 22, 2019. Updated drivers. Updated LR back to 8.2. Runs fine. Conclusion: nvidia fixed something in 419.17 that now works better with LR.

Also, a couple of members with Enhance Details issues found that after that very update Enhance Details worked.

GoldingD

LEGEND ,

I suspect you are going to have to contact Adobe.

Please remember that this is an internet forum**. This is not a support page. Actual Adobe employees rarely interact on this site. To actually contact someone at Adobe read Ref (1). Another way to get Adobe’s attention is to place your issue at REF (2)

REF (1) https://forums.adobe.com/thread/2105584

REF (2) https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

** https://en.wikipedia.org/wiki/Internet_forum

never-displayed

You must be signed in to add attachments

never-displayed

Resources

Get Started

Lightroom Classic - User Guide

Download - Lightroom Classic

Tutorials

Subscribe - Lightroom Classic

Supported Cameras

Which Lightroom should I use? Classic Or Cloud?

Troubleshooting

Fix Crash issues

Fix Tether Capture Issues

GPU FAQ - Lightroom Classic

Catalog FAQ - Lightroom Classic

Relocate missing images

Handy links

New features & Updates

Top New features

Fixed Issues

Configure default settings for importing raw files in V9.2

Pattie-F

Learn how to quickly multi-batch export

Careeeesa

Edit night sky images using Lightroom

Nikunj.m

Edit Portraits

Suzanne Santharaj