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Elegant Angels Multimedia
Participant
December 15, 2018
Question

Lightroom Classic CC not exporting to PS2019 with Command E

  • December 15, 2018
  • 4 replies
  • 1030 views

This is my first time asking a question, so please forgive me.  I have done some research and can't seem to find the answer that works. 

Computer: iMac 27" with 5k retina display and running Mac OS Mojave V 10.14.1

Adobe software:  Recently found out my software was not automatically updating as I had thought, so I had the following installed on my computer,

Lightroom Classic CC 2015

Lightroom CC

Lightroom Classic CC 2018

Updated to Lightroom Classic CC 2019

Photoshop 2018

Recently updated to Photoshop 2019 (v 20.1)

After I realized I had redundant, unneeded copies of Lightroom and Photoshop, I backed up everything and uninstalled everything EXCEPT for

Lightroom Classic CC V8.1

Photoshop 2019 V20.1

Now, whenever I select "Command E" nothing happens except a TIFF duplicate of the file is created in LR.  Photoshop no longer opens and loads the photo for editing.  I tried to follow the typical instructions to fix this, by selecting "file" and then "plugin manager" and at this point I see a problem.  There IS no photoshop plugin to change paths, and when I try to add a photoshop plugin path, I get an error. "An error occurred while attempting to load this plug-in."

Any help would be greatly appreciated.  Thank you.

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    4 replies

    GoldingD
    Legend
    January 16, 2019

    Well, today Adobe has updated PS, looks like it fixes the LR to PS issue

    Fixed issues in Adobe Photoshop CC

    GoldingD
    Legend
    December 16, 2018

    Ok, this is all a bit mixed up as two issues may be occurring. Or more two the point, two known problems exists.

    The more prevelant problem, is if you from Lightroom you send the image to photoshop via edit in, many menu items in photoshop are grayed out. Two workarounds exist, one is to start photoshop before trying to edit in photoshop (ftom lightroom), an alternate us in photoshop preferences to disable the home screen (I have nit attempted that)

    Another problem is an incomplete or damaged install of the new photoshop. The main indicator is that when in Lightroom you right Click on edit in Photoshop, photoshop 2019 is not stated in the text that is part of the menu item. Solution is to uninstall then reinstall photoshop. I note that you uninstalled an older photoshop afterwords, that did exactly this issue on my rig.

    P.S. the external editing screen that is part of preferences, that KR Seals posted is where you can define what file type and related settings Photoshop will send back to Lightroom, and TIFF is preferred Just as shown. And as you can the current version of Photoshop should show up on that screen as well.

    And, yes, this all is not a plug-in.

    KR Seals
    Community Expert
    Community Expert
    December 16, 2018

    I just tried the Control E from LR to PS and it works fine on Win 10.

    Photoshop called from LR is an "External Editor" not a plug-in.  You can check in the LR Edit >Preferences>External Editor to see what the problem is. I suspect one of your older versions of PS is there instead of "Photoshop CC 2019". See this screen capture:

    The program listed at the top is the program that will open with CMD +E on Mac or CTL +E on Windows

    I would try uninstalling and then reinstalling PS 2019 so LR will know that is the one you have installed.

    The issue Daniel E Lane described is a different issue. He is describing an issue in Windows where when the file from LR is opened in PS, most functions in the PS menus are grayed out. In that situation, the file from LR opens in PS but cannot be processed unless PS is already open.

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    Elegant Angels Multimedia
    Participant
    December 16, 2018

    Thanks, but I am not using Windows.  I am on a Mac.  Doesn't have the same settings there.  But thanks for the effort!

    KR Seals
    Community Expert
    Community Expert
    December 16, 2018

    Yes you do, inside the LR preferences > external editor the settings are all the same. Once you are in the LR program the functionality is the same. Check it out.

    Here is the screen grab from my Mac Book Pro.

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
    Daniel E Lane
    Inspiring
    December 15, 2018

    Its a glitch that has not been fixed as of yet. Your best bet is to

    1. Shut down all of your Adobe apps.
    2. Launch photoshop and let it open all the way (not just to the splash screen)
    3. launch Lightroom
    4. Then try your transfers.

    It should work fine like this. It's something that happened in the latest update that they have not fixed as of yet. Should be better after the next update.