Lightroom Classic CC performance is unacceptable.

[Rezen73]

This is my last and final plea to Adobe to fix Lightroom Classic CC performance.

I spent a considerable amount of money upgrading primary desktop computer in an effort to alleviate performance problems with my software stack, and the ONLY one that does not measure up is Lightroom Classic CC.  DaVinci Resolve renders clips in about 10% of the time that it used to... yet Lightroom performance has not improved at all. 

In fact, with the latest version, it's gotten worse:  It is absolutely insane that I have to restart Lightroom 16 times in a single day of photo editing (like I did TODAY).  Have a look at my system if you think I'm being unreasonable.  Intel i9-7980XE Extreme Edition Processor, 64 GB RAM.  Nvidia GTX 1080 Ti, m.2 disk, etc.

Last chance, Adobe.  If you don't fix this by the time my current contract expires, then I'm out.  I will not tolerate this nonsense any longer.

-----

Below is my system information as captured by Lightroom:

Lightroom Classic version: 8.1 [ 1200465 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 36

Processor speed: 2.5 GHz

Built-in memory: 65200.3 MB

Real memory available to Lightroom: 65200.3 MB

Real memory used by Lightroom: 11724.2 MB (17.9%)

Virtual memory used by Lightroom: 12541.2 MB

GDI objects count: 1356

USER objects count: 5909

Process handles count: 3608

Memory cache size: 1677.1MB

Internal Camera Raw version: 11.1 [ 112 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 2662MB / 32600MB (8%)

Camera Raw real memory: 2664MB / 65200MB (4%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1080 Ti (25.21.14.1616)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: C:\Users\toddd\Pictures\Lightroom\Lightroom Catalog-2.lrcat

Settings Folder: C:\Users\toddd\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Canon Tether Plugin

3) Facebook

4) Flickr

5) Iridient X-Transformer

6) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de

Device : 1b06

Subsystem : 374c1458

Revision : a1

Video Memory : 11127

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Dell AC511 USB SoundBar)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: 12.1x4

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: GeForce GTX 1080 Ti/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 416.16

GPUDeviceEnabled: false

OGLEnabled: true

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[GoldingD]

First off, you are aware that this is a forum? As in a meeting of like individuals sharing and communicating on a topic. Not a single person here is an Adobe employee, just fellow customers.

Now, moving on, describe, more completely what us slow, what us happening, what you are attempting.

And do you have to restart Lightroom because it hangs up, or crashes, or gives an error message, or just takes forever to do something?

And be quantitative not qualitative, takes an hour to do..... as opposed to takes forever....

________________________________________________________________________________________________________________________________

And to answer your overall inquiry, your rig looks fine, CPU great, RAM fantastic, OS up to date, GPU great and driver up to date., Plugins, nothing abnormal, LR itself, latest and with proper license.

________________________________________________________________________________________________________________________________

A long list of performance tips exists, lots of web postings on that, not at a PC to share links (on PC). You might start with inspecting your windows 10 power management setting, the one that balances power and cpu use against what sort of work you do. (Windows) Choose Control Panel > Power Options, and then select High Performance.

I assume you have bumped Camera RAW CACHE way up, as in 70, not 5

hmm, returning to your rig, how many internal hard drives? How full? Any of them SSD? I see your catalog is on the C drive (quite common, and by default) how much hard drive space remains? Where do you store the images? If you have more internal hard drives, and especially if they are SSD consider relocating the catalog to one, consider locating Camera RAW CACHE on one, the images, anywhere even an external one, hard drive space hard drive space, and speed (speed not so important for image file location)

lots of mire performance tips out their (see references a couple of replies down)

oh, and if NAS is in your equation, big issues with that.

ok, I am rambling, I admit that. Other members, help this member

Above edited

[Rezen73]

Hi David,

Yes, I realize this is a forum.  Sometimes the only way to get action is to post something publicly. (I am a software product manager, and I know first hand that this method is extremely effective if other methods have failed).  I also know that if Adobe has experienced product managers (which I'm confident they do), they (or their PA's) will review everything posted in these forums (even if they do not respond publicly).

Couple of notes to put this into context:

My wife and I are not professional photographers.  We are prosumers who shoot when we go on vacation.  Typically we shoot (combined) around 400-500 photos a day, using a variety of camera bodies (ranging from full frame to mirrorless to cell phone to drone, spanning 2 different ILC systems).  Our Lightroom catalog currently has 40916 photographs.  We do not have CC Sync enabled.

Because the sensors and color are so different, we've learned over the years that it's best to group by shooting location then by body to do sharpening & lens corrections.  Perhaps there's a better way that will help improve performance.

Anyway, below is my standard workflow.  Obviously in some areas the lighting changes brutally so have to use an alternative workflow.

For each trip...

• Import & build 1:1 previews
• Keyword geographical location
• Filter by date/geographical location
  • Filter by camera body/lens combination
    • auto-sync settings across all photos (sharpness, lens correction, etc)
• Clear body/lens filters
  • First pass, delete any blurry/out of focus or critical composition failures
  • Second pass, group like-images from multiple bodies at different times
    • HDR/Pano images (if required)
    • Narrow down to finalists
  • Third pass, develop remaining imagines depending on light/composition.
  • Fourth pass, finalize subject / person keywords & geotagging for photos that don't have spatial information
• Repeat for each date/geographical location from the trip
• Export imagines & share.

On average, I have to close & restart Lightroom after post-processing two locations within a single date.  Which means, when did a road trip from Kiama to Sydney and had 8 geographical locations in the same day... I had to restart Lightroom 16 times.  In one day.  We got so fed up with it that we abandoned processing anymore photos.  Every time I restart lightroom, I always check Task Manager to see how much resources it's consuming.  I've not seen it go higher than 9% CPU nor higher than 17 GB RAM utilization (usually I restart when it gets to 12 GB RAM utilization).  I suspect there's a memory leak.

Around 60% of my time is in the Keyword Module, 35% in the Develop Module, and 5% in the Map Module.  I never use Book, Slideshow, Print, or Web.

Thanks for the performances references, I've seen a couple of those before - but will check the remainder out.  Hopefully they will help alleviate the pain we are experiencing.

Best regards,

-Todd

[dj_paige]

Rezen73  wrote

Hi David,

Yes, I realize this is a forum.  Sometimes the only way to get action is to post something publicly. (I am a software product manager, and I know first hand that this method is extremely effective if other methods have failed).  I also know that if Adobe has experienced product managers (which I'm confident they do), they (or their PA's) will review everything posted in these forums (even if they do not respond publicly).

And yet, Adobe engineers do not read this forum. They read the other forum: Lightroom Classic CC | Photoshop Family Customer Community

If you want to complain, you are wasting your time in this forum.

If you want technical support from other Lightroom users, this is the forum.

[Rezen73]

I do not care if Adobe engineers read this forum.

I do care if Adobe product managers read this forum.

There is a big difference.  Do you think engineers care about losing revenue?  Most don't.  Most primarily care about the backlog of features and non-functional requirements the product managers give them to deliver from sprint to sprint.

If they don't read this forum (which I would be shocked by), then that's a separate discussion.

Best regards,

-Todd

[GoldingD]

One extra item to check, but I assume this is not an issue, just check in case.

Bring up Adobe Creative Cloud Desktop, and make sure no cloud sync is going on:

And despite, not using them, Address Lookup, and Face Detection paused (off)

And this is off (If above does not automatically come on then answer is yes, off

[dj_paige]

Rezen73  wrote

I do care if Adobe product managers read this forum.

They don't read this forum. You are wasting your time in this forum.

[JP Hess]

Unfortunately, Lightroom performance is a machine-specific issue that is not easily diagnosed. Looking at your specs, it would seem logical that your computer should scream when running Lightroom. I'm not challenging the issues that you say you're having. I usually don't reply to these performance issues because there isn't a simple answer. And I don't believe that it's an issue that Adobe is ignoring. The problem is that there is such a plethora of component combinations that may or may not be totally compatible, and Adobe hasn't seemed to be able to accommodate or account for all of those possible combinations. I'm running an old HP Pavilion desktop demo only has 8 GB RAM and the motherboard won't accommodate any more. I've had the computer since just after Windows 8 was released, I insisted on purchasing it with Windows 7 and have since replaced that with Windows 10. It's an old computer, but I don't experience the performance issues that you do. Lightroom has always performed very well on this computer. I don't know why. I don't even have a dedicated graphics card, just integrated graphics on the motherboard. Unfortunately, I don't believe it will do you much good to threaten Adobe because this is an issue that has been ongoing for years. Users have gone out of their way to build the "perfect" high-end computer that should literally scream when running Lightroom only to be terribly disappointed with the outcome. If anyone ever discovers the "real" answer they could probably write a best-selling book.

[GoldingD]

REFERENCES

1) Optimize Photoshop CC performance

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html#set-power-options

2) Boost Lightroom performance on systems with NVIDIA graphics chip

https://www.winhelp.info/boost-lightroom-performance-on-systems-with-nvidia-graphics-chip.html

3) Lightroom Quick Tips - Episode 92: Optimize Lightroom Performance

https://www.youtube.com/watch?v=WO5hREkcum0

4) 10 Tips to Improve Lightroom’s Speed and Performance Without Additional Hardware

https://digital-photography-school.com/10-tips-to-improve-lightrooms-speed-and-performance-without-a...

5) Lightroom Performance Tips

https://f16.click/tips/lightroom-performance-tips.html

6) How to Speed Up Importing Photos Into Lightroom

https://havecamerawilltravel.com/lightroom/lightroom-tips-ways-speed-importing-images/

7) How to Improve Adobe Lightroom’s Speed and Performance

https://www.makeuseof.com/tag/improve-adobe-lightrooms-speed-performance/

8) How to Optimize Lightroom Speed and Performance

https://photographylife.com/how-to-optimize-lightroom-speed-and-performance

9) How To Save Time Importing Photos Into Lightroom

https://www.creative-photographer.com/how-to-save-time-importing-photos-into-lightroom/

10) How to Make Lightroom Faster Using DNG

https://www.creative-photographer.com/lightroom-faster-dng/

[Todd Shaner]

If none of the performance tips helps I suggest posting replying at the below link. It discusses performance issues when using LR with processors that have six or more cores. This was supposedly fixed and I recently purchased a new system with a six-core i7-8700K processor that has no performance issues. However, you're using an 18-core (36 thread) processor and I'm not sure Adobe even tested LR using this high core count processor.

Lightroom: Slow performance on Xeon CPUs | Photoshop Family Customer Community

[GoldingD]

Don’t know why I remembered this, but you do not perhaps have something going on in Lightroom’s background , well nit actually background, that’s eating up cpu cycles? Specifically a slow or hung face recognization, address lookup, or sync to the cloud?

one member turned out to have a bad internet and syncing to the cloud hosed things up.

File under odd shit that should not occur.

[Jao vdL]

On average, I have to close & restart Lightroom after post-processing two locations within a single date.  Which means, when did a road trip from Kiama to Sydney and had 8 geographical locations in the same day... I had to restart Lightroom 16 times.  In one day.  We got so fed up with it that we abandoned processing anymore photos.  Every time I restart lightroom, I always check Task Manager to see how much resources it's consuming.  I've not seen it go higher than 9% CPU nor higher than 17 GB RAM utilization (usually I restart when it gets to 12 GB RAM utilization).  I suspect there's a memory leak.

Wait are you restarting Lightroom because it reaches 17 GB utilization or does it lock up? Just reaching 17 GB is not a reason to restart especially if you have 64 GB internal! It is normal behavior for Lightroom to use available memory. In some versions there were some major memory leaks but most of these have been fixed.

Lastly, the No1 cause for slowness on windows machines is overactive virus software. Most of these interpret the writing to the catalog file as suspicious activity and will try and inspect all of it. If you run antivirus make sure your catalog files and preview databases are excluded from scanning.

[GRPImagery]

In my experience restart is the MOST USED Lightroom Classic Feature there is - except 20% of the time its a forced restart as Lightroom goes totally unresponsive.   

[GoldingD]

In my experience restart is the MOST USED Lightroom Classic Feature there is - except 20% of the time its a forced restart as Lightroom goes totally unresponsive.   

By @GRPImagery

You are apparently replying a Me To. into an ancient posting, from way back in 2018. Heck this was on LrC v8.1. We are now at v13.5.  The author had an old (now) NVIDIA GeForce GTX 1080 Ti from back in 2017. And on an old Windows 10 version.

Everything has moved on. The OS and OS updates, the LrC, what GPU you may have, what GPU driver you may have. And unknowns (to fellow members) like Anti Virus running, GPU acceleration running, CPU acceleration rerunning, Cloud usage , etc.

So, if you are looking for assistance from follow members to a problem. Please post a new Discussion.

Otherwise, just irritating.

[GRPImagery]

You do you.