Skip to main content
K
kath7790
Participant
October 21, 2017
Answered

Lightroom Classic CC - sort by Capture Time faulty ?

  • October 21, 2017
  • 6 replies
  • 29517 views

Just upgraded to Lightroom Classic CC and there seems to be an issue with "sort by Capture Time" as there are sync'd with LR photos placed later in the Catalog that are associated with an earlier time stamp - and all have the exactly same Capture Time and Capture Date in the metadata.

For example "Sort by Edit Time" gathers 4 photos together all at the same time stamp; whereas "Sort by Capture Time" gathers 3 Photos and puts the 4th offset by several hours or random. It generally seems that the offset photo is a LR mobile sync'd JPG file

The workflow to clear up all these duplicates worked well in Lightroom CC as sort by Capture Time gathered everything together for rapid deletion.

Tried

1. Select all and force a re-sort - same fault

2. Exit and restart - same fault

Using MacOS version on Sierra.

    This topic has been closed for replies.
    Correct answer johnrellis

    I think I can reproduce the bug (screenshots are great -- they give so many more clues than what is described verbally).

    But some questions:

    1. Your screenshot doesn't show the full EXIF tagset -- what type of photo are the Apple photos?  (DNG, JPEG)

    2. Was the Apple photo taken with the camera functionality of the Lightroom app or the built-in iPhone Camera app?

    3. Are there any instances of improperly sorted photos that don't involve the iPhone photos?


    I identified a bug syncing from LR iPhone to LR Classic: Lightroom Classic: Sync from iPhone LR sets inconsistent capture date, incorrect sorting | Photoshop Family Customer Com… . See that bug report for a simple workaround.  Please add your me-too vote and detailed opinion to the bug report, making it a little more likely Adobe might fix the bug before they cancel LR Classic.  (Other similar date/time bugs have remained unfixed for years.)

    6 replies

    wendyc888
    wendyc888
    Participant
    December 31, 2019

    I was having the same problem today and I managed to fix it by doing this.... (I shot a wedding on two cameras so the capture time is important to be synced.  I've never had this problem before.  I tried some of the other suggestions on this page and they didn't work)  

     

    In Library Mode, select Metadata from the menu in the top centre, select one camera model and select all the files for that camera.  With those files selected, go over to the right panel and under Metadata and click on Capture Time.  Even though I had changed the capture time to the correct time before, I just re-entered the time again. (I always take a photo of the accurate time from a website like Time Is for each camera)  Then I did this for the other camera.  Then solved the problem for me.  

    S
    StephanieCPerry
    Participant
    May 30, 2018

    I have read through tons of posts trying to fix this bug but my images are still all out of order. There's 900 photos I need to sort so I can export them in the proper order. I do NOT want to manually sort every single image. Has anyone found a fix for this???

    johnrellis
    johnrellis
    Legend
    May 30, 2018

    I have read through tons of posts trying to fix this bug but my images are still all out of order.

    As a first troubleshooting step, please do Help > System Info and copy and paste the first ten or so lines here.

    mónikab40329003
    mónikab40329003
    Participant
    September 23, 2018

    I am suffering with the same. Not only by capture time but by name too. I tried to rename all my photos starting the date and time but this is still the same. Seemingly LR sorts the wedding photos shot by two cameras differently. Starting to get crazy. I was hoping that the latest update would solve but nothing. See example.

    G
    g32291836
    Participant
    December 30, 2017

    #metoo.  iPhone X photos do not sort properly. iPhone 6s, iPhone 7 and dSLR (Canon) all sort properly.

    johnrellis
    johnrellis
    Legend
    January 1, 2018

    If you're experiencing bugs with iPhone photos synced to LR 7 via LR Mobile not sorting correctly by capture time, then please add constructive details of your issue to this bug report in the official Adobe feedback forum: Lightroom Classic: Sync from iPhone sets inconsistent capture date, incorrect sorting | Photoshop Family Customer Commun… . Be sure to click Me Too in the upper-right corner. That will make it more likely Adobe will prioritize a fix and notify you of any changes to the bug's status.  Typing "me too" in this forum will not influence Adobe, since the product developers don't monitor this forum.  LR has had significant problems with capture time since version 1, but if not many people make their opinions known to Adobe through their designated feedback channels, they won't make fixing the problems a priority. (I'm just the messenger, don't shoot me.)

    The bugs with inconsistent handling of scans missing capture dates entirely appear to have been finally fixed in LR 7.1: Lightroom: Still inconsistent capture date/time for photos and videos | Photoshop Family Customer Community

      B
      Bershatsky
      Participating Frequently
      December 25, 2017

      metoo​

      P
      Peter_McC
      Inspiring
      October 22, 2017

      I am experiencing the same sorting problem immediately after the update. Everything was fine on the previous version, then on LR Classic it is completely wrong. It seems to incorrectly sort various formats of images including scans and digital images from various cameras.

      johnrellis
      johnrellis
      Legend
      October 22, 2017

      I am experiencing the same sorting problem immediately after the update. Everything was fine on the previous version, then on LR Classic it is completely wrong. It seems to incorrectly sort various formats of images including scans and digital images from various cameras.

      This may or may not be caused by the bug just identified.  Troubleshooting steps:

      1. Have any of the improperly sorted photos been synced from LR Mobile / the new LR CC?  If yes, then apply the workaround posted earlier in this thread.

      2. If scans are not sorting properly, that is a problem that's existed for many years and Adobe has decided not to fix.  The same workaround as step 1 usually fixes them.

      3. If neither 1 nor 2 apply, then please post screenshots as described here: Re: Lightroom Classic CC - sort by Capture Time faulty ? . Please follow the screenshot steps exactly, since the details are key to identifying the problem and discovering a workaround.

      W
      williamk29132229
      Participating Frequently
      October 23, 2017

      OK I spend some time today trying the workaround.

      To answer your questions:
      1 & 2. The Apple iPhone photos in my case are all DNG photos, taken with Lightroom Mobile on my iPhone 7 Plus.
      3. I didn't see any cases where non-iPhone or non-Lightroom Mobile photos were sorted incorrectly.

      So it appears that this sorting problem does indeed only affect photos that sync from my phone via Lightroom Mobile.

      I tried the workaround (Metadata->Edit Capture Time...) and it worked like a charm. My photos are now sorting correctly!

      John, thanks so much for your help. I really appreciate it. Since I have a good (and easy) workaround, I think I'm all set at this point.

      johnrellis
      johnrellis
      Legend
      October 21, 2017

      LR has long been buggy with capture date/time, but there are usually simple workarounds. Initial troubleshooting steps:

      1. Make sure that the capture date is showing under the thumbnails in Library grid view. If it isn't, do the menu commabnd View > View Options:

      2. Do View > Sort > Capture Time.

      3. Post a full-resolution screenshot of your entire LR window.

      4. Select one of the photos in the group of three photos and post a screenshot of the Metadata panel with the EXIF tagset:

      5. Repeat step 4 the fourth photo that isn't sorting correctly with the others.

        W
        williamk29132229
        Participating Frequently
        October 21, 2017

        I am having the same problem. This is new since upgrading to Lightroom Classic CC. It worked in the previous version of Lightroom CC.

        For me, the randomness in sorting occurs with photos taken on different cameras. If I put photos taken on multiple cameras in the same folder, then photos on any ONE of the cameras are in the right order, but when viewed together they're interspersed in the merge order incorrectly.

        I have not found any way to change the sorting options to get this to work properly in Lightroom Classic CC.

          johnrellis
          johnrellis
          Legend
          October 21, 2017

          For me, the randomness in sorting occurs with photos taken on different cameras. If I put photos taken on multiple cameras in the same folder, then photos on any ONE of the cameras are in the right order, but when viewed together they're interspersed in the merge order incorrectly.

          Please follow the same troubleshooting steps as in the previous post. That will clarify what's going on.

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices