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v1ckyn
Participant
December 2, 2017
Question

Lightroom Classic CC - Sync Issues

  • December 2, 2017
  • 1 reply
  • 464 views

I am having issues with images syncing using Lightroom Classic CC. Here is my normal workflow:

- Upload images to Lightroom Classic CC on my iMac

- Create collection and sync with Lightroom Mobile

- Cull & colour correct images in Lightroom Classic CC on my Macbook Air

- Return to the synced images on my iMac to do edits in Photoshop

I am working on a job at the moment and LR on my iMac is not pulling down some of the changes I have made to the files. I have checked pending sync activity and it says everything is up to date. I have accessed the files through LR mobile and I can see my changes are in the cloud.

I have also signed in and out of Creative Cloud on my iMac but this hasn't made a difference.

Can anybody make any suggestions?

    This topic has been closed for replies.

    1 reply

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    February 9, 2018

    Hi vckyn,

    As I understand that you using Lightroom Classic CC on two machines iMac & MacBook Air and Lightroom mobile app on another device. Are you using the same catalog on both Mac Machines? Since, when you are facing this issue? Is the Lightroom application updated to 7.1 version?

    Regards,

    Mohit

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