lightroom classic cc won't recognize my external drive..

[dwallacephotos]

I have all these photos and can't see them in lightroom

[Mohit Goyal · Accepted solution]

Hi Doughbwoy,

Please restart Lightroom and connect the external hard drive to another USB port and check if that helps? Also, create a new catalog in Lightroom classic cc and try importing images into Lightroom.

Regards,

Mohit

[ManiacJoe]

Mac or Windows? Which version?

If Windows, did the drive letter change?

What is the exact wording of any error message you are getting?

[dougswanson]

windows.  LR won't recognize H drive