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Blake25959721yqfr
Participant
August 20, 2023
Question

Lightroom Classic crashes whenever I go to Develop Module

  • August 20, 2023
  • 3 replies
  • 1801 views

I'm on a PC, AMD Ryzen 7 5800X, GeForce RTX 3060, Windows 10

Everything worked fine until a few days ago, now I can sort or label in library, but the moment I try to switch to develop mode it crashes. 

Nothing has changed on my computer that I am aware of (no new installs or plugins)

 

Thus far I have tried...

  • Updating Lightroom Classic
  • Rebooting
  • Optimizing my Library
  • Updating my GPU, rebooting
  • Turning off GPU support/processing in Lightroom
  • Resetting all LRC preferences, rebooting
  • Uninstalling, rebooting and resintalling Lightroom Classic
  • Uninstalling and installing an older version of Lightroom Classic

 

I'm at a complete loss and have images I need to process. If there are any additional items you can think of for me to try please let me know

    3 replies

    L
    Livio5D6C
    Participant
    December 7, 2024

    I managed to work around. My Lightroom is in French, so hopefully i'll be able to tell you what i did.

     

    Edit > Settings > Performances:

     

    Use of graphic processor unit: inactive (this is the first drop down box of the section)

     

    Hope this helps, and don"t know what it does to the performance of the computer, but now i can develop my photos.

     

    KR,

    Livio

    C
    c0unt3rfeit
    Participant
    February 13, 2024

    Ever figure this out?? I'm having the same issue! 😞

      Z
      Zachary349411294oj6
      Participant
      February 14, 2024

      Nothing.  I can't get any help from Adobe.

      mathyaskurmann
      mathyaskurmann
      Participant
      February 22, 2024

      That's Insane, I am having the same problem as well. Wrote Adobe several times and do not get any answers.

      I am a professional photographer and need LrC every day, now working out of Lr since LrC is completely unusable for me. Will have to switch to capture one if this is not getting any better! @Sameer K please bump this up the line to try to get this solved for everyone! 

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      August 21, 2023

      Hey, @Blake25959721yqfr. Welcome to the Lightroom Community. I'll help you figure this out. Is there a crash report when Lightroom crashes? Please submit the crash reports to us: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

       

      You've done most of the basic steps. Besides Lightroom crashing, check the Processes in the Task Manager for unexpected read/write operations.

      To begin troubleshooting, test some variables like:

      • Unplug any external peripherals & use wired input devices.
      • Unplug external drives.
      • Temporarily, unplug extra displays & only keep one active at a time.

       

      Let me know how it goes. Thanks!
      Sameer K

      B
      Blake25959721yqfrAuthor
      Participant
      August 25, 2023

      There is no crash report when it crashes, it just freezes for a few seconds, then closes. 
      When I reopen it doesn't offer any crash report, it just opens, and the moment I go to develop it then freezes and crashes again. 

       

      I finally got it SORT OF working by moving it to my tablet display, and then it seemed to work fine. But this isn't a permanent solution because I need to work off my main display. 

      The confusing thing here is that NOTHING has changed on my computer. The software has worked fine on my main display for years and multiple versions. 

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