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Participant
February 2, 2018
Answered

Lightroom Classic Crashing when importing from SD card

  • February 2, 2018
  • 3 replies
  • 1238 views

I'm running Lightroom Version CC 2015.7, the most current version I can update to,  Starting a few weeks ago, every time I try to import from the SD card slot on my iMac, Lightroom immediately crashes.  This does not occur when I import from my XQD card when it is inserted into an adapter which is plugged into a USB slot.  Any suggestions?

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    3 replies

    garethj97185407
    Participant
    February 3, 2018

    Thanks for this.

    Mine is actually built in, but I don't think it's this.  I can access the card through windows without any difficulty and - when the import actually starts - it's quite fast,

    garethj97185407
    Participant
    February 2, 2018

    I have a similar problem.  When I open the import dialogue, it is very slow and often crashes.  So it might take 30 - 60 seconds for the import dialog to populate.

    It takes a long time to respond when I hit the import button, if - indeed - it responds at all.

    Resetting the preferences doesn't help.

    This problem seems to have developed in the last month so.

    This is a major problem

    dj_paige
    Legend
    February 3, 2018

    One possible cause is that your hardware (card reader/card/USB Cable) has gone bad. Try different hardware.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 2, 2018
    Participating Frequently
    November 11, 2023

    This is a better option.
    https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

     

    Press ALT in the PREFERENCES > GENERAL tab. A hidden button appears(*Adobe!!! Bad user interface design!!!)

    Reset preferences there...