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tanyal95304005
Participant
October 24, 2017
Answered

Lightroom Classic Crop Ratio issue

  • October 24, 2017
  • 1 reply
  • 2341 views

I am a pro photographer who has been using LR for many years.  But this new issue has me stumped.  I am trying to change the aspect ratio when cropping an image from say 2:3/4x6 to 3:2/6x4 (ie portrait to landscape orientation).  Usually, I just press the x as the keyboard shortcut whilst in the crop tool mode and it flips around instantly.  But since the update, when I press the x, it just "rejects" the image (as it normally would if not in the crop tool mode).  I have tried setting a custom ratio but it just defaults to either the vertical or horizontal perspective depending on the way the image was shot.  I simply want to be able to crop an image that was shot in landscape orientation, into a portrait orientation.  It is such a simple thing and ridiculous that I can't work this out.  I have trawled through the LR preferences and can't find any settings.  I have no idea what I am missing?  Or is this a glitch?  Please help guys!

    This topic has been closed for replies.
    Correct answer Jao vdL

    Very strange. It works just fine on my machine running the latest LR Classic. I would start by trying to reset your Lightroom preferences (see here: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/)​. Perhaps a strange interaction with a system keyboard setting can also be responsible?

    1 reply

    Community Expert
    October 24, 2017

    Hmm, pressing x in crop tool mode works normally for me (it flips the aspect ratio). Are you absolutely sure you are in crop tool mode?

    tanyal95304005
    Participant
    October 24, 2017

    I have just realised that it still works if I go up to the settings menu and scroll down to select the "Rotate Crop Aspect" selection, which still shows the keyboard shortcut to be "X", but pressing "X" just rejects the image and auto advances to the next image.  I have 500 shots in this session alone that I need to crop so obviously that is not at all reasonable for workflow.  Here is a screenshot of that too: http://prntscr.com/h17tv4

    Jao vdLCommunity ExpertCorrect answer
    Community Expert
    October 24, 2017

    Very strange. It works just fine on my machine running the latest LR Classic. I would start by trying to reset your Lightroom preferences (see here: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/)​. Perhaps a strange interaction with a system keyboard setting can also be responsible?