Lightroom Classic distorting colors in NEF files

[johnh27368033]

Nef Files are color distorted in lightroom.  I can see them normally in Nikon Processing software.  I am using Release 14.0.1 Camera raw 17.0 Build [202410161356-30922cfc]

Here is a screen shot of a picture

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

[Bill Sprague]

You didn't say anything about your computer, but that looks like you need to update your graphics driver.

[GoldingD]

Is this a MAC, is the GPU by AMD?

see:

• https://community.adobe.com/t5/lightroom-classic-bugs/p-gpu-develop-edit-view-amp-export-artifacts-a...

[johnh27368033]

Here are the system Specifications:

Device name Cleveland-PC
Processor   AMD Ryzen 9 7950X 16-Core Processor 4.50 GHz
Installed RAM     128 GB (127 GB usable)
Device ID   441ABB57-96A5-435A-B371-524E1329E40F
Product ID  00330-73757-58101-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch     No pen or touch input is available for this display

Edition     Windows 11 Pro
Version     23H2
Installed on      ‎11/‎18/‎2024
OS build    22631.4460
Experience  Windows Feature Experience Pack 1000.22700.1047.0

[cid:9e0d1169-ccc9-4fe6-93fd-5a34480242e8]

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 32
Processor speed: 4.4GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In
Built-in memory: 130187.5 MB
Dedicated GPU memory used by Lightroom: 76.0MB / 24142.0MB (0%)
Real memory available to Lightroom: 130187.5 MB
Real memory used by Lightroom: 1189.6 MB (0.9%)
Virtual memory used by Lightroom: 1312.1 MB
GDI objects count: 674
USER objects count: 2172
Process handles count: 2621
Memory cache size: 842.4MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 133MB / 65093MB (0%)
Camera Raw real memory: 134MB / 130187MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:842.4MB, n:0.0MB

U-main: 85.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 5120 pixels
Displays: 1) 5120x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 4090 (32.0.15.6614)
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Lightroom Catalog Folder\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\johnm\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr

Config.lua flags:

Adapter #1: Vendor : 10de
      Device : 2684
      Subsystem : 16f410de
      Revision : a1
      Video Memory : 24142
Adapter #2: Vendor : 1002
      Device : 164e
      Subsystem : 88771043
      Revision : c1
      Video Memory : 1e5
Adapter #3: Vendor : 1414
      Device : 8c
      Subsystem : 0
      Revision : 0
      Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: System Default - Speakers (Bose USB Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 4090/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 566.14
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters 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I reinstalled windows, and the NVidia Driver a few days ago. This made no difference.

Thanks For Your Help!

JMH

[John R Ellis]

"DirectX: NVIDIA GeForce RTX 4090 (32.0.15.6614)"

You've got the latest Studio driver installed for that GPU. Next steps:

1. Disable the integrated AMD GPU, as described here in step 5:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4 

Sometimes LR gets confused by the presence of two GPUs.

2. The .nef might be corrupted in a way that confuses LR. Please upload it Wetransfer, Dropbox, Google Drive, or similar free service and post the sharing link here. We can see if it opens properly in other LR installations.

[johnh27368033]

https://www.dropbox.com/scl/fi/lyst89etnjxr24u0jco38/Little-Saint-Simons-Island-2019-387.NEF?rlkey=e...

[John R Ellis]

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

I think the .nef is corrupted. When I open it in my LR 14.0.1, the embedded JPEG preview is fine but I see the same corruption in Develop:

The Rawdigger app thinks the file is corrupted:

You likely have a hardware problem somewhere in the path between the camera and your disk: the memory card, the USB cable (if you import from the camera via cable), the card reader, USB cable or USB hub to an external disk, main memory, the disk itself (e.g. bad blocks).

This photo was taken in 2019, so you might focus on the disk first, assuming that when you first imported the file it was ok. Run a disk utility to check the disk for errors. Try to retrieve the oldest backed up version of the file you have.

[John R Ellis]

Building on Bill's suggestion, try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.