Known Participant

Question

Lightroom Classic Does Not Export. Bar appears, immediately fills, no pictures ever created

Forum|Forum|1 year ago
October 23, 2024
4 replies
664 views

Hello folks,

I'm having a weird issue where Lightroom Classic (13.5.1) won't export. The progress bar appears, goes to 100%, but no photos ever show up on my hard drive, nor does the progress bar go away. Lightroom Classic's CPU usage is at 0% even with the "operation in progress". I've tried changing performance settings to not use GPU to see if that would fix the issue. Lightroom says it's editing originals and not Smart Previews.

This morning, I shut down computer, fresh boot, still have the same issue. I did notice that the progress bar area had hidden tasks that didn't have bars and one was Saving XMP

Basic steps: selected pictures I wanted to export, went throught the export menu, clicked "Export"

Expected result: exported pictures in local storage

Actual result: nothing

Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In
Built-in memory: 130983.1 MB
Dedicated GPU memory used by Lightroom: 40.3MB / 8018.0MB (0%)
Real memory available to Lightroom: 130983.1 MB
Real memory used by Lightroom: 1870.0 MB (1.4%)
Virtual memory used by Lightroom: 2082.8 MB
GDI objects count: 958
USER objects count: 3478
Process handles count: 4697
Memory cache size: 560.3MB
Internal Camera Raw version: 16.5 [ 1954 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 193MB / 65491MB (0%)
Camera Raw real memory: -204MB / 130983MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:560.3MB, n:0.0MB

U-main: 154.0MB

System DPI setting: 120 DPI
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 2560x1440, 2) 3840x2160, 3) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3070 (32.0.15.6094)
Init State: GPU for Export supported by default
User Preference: GPU for Display Enabled
Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\OneDrive\Lightroom2\2024.08.03-2\2024.08.03-2.lrcat
Settings Folder: C:\Users\aaron\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Export to Autopano Giga 4.4
3) Flickr
4) LogiOptions
5) Nikon Tether Plugin

Windows

This topic has been closed for replies.

CronoZero15Author

Known Participant

Per suggestions from Rob and Rikk, I moved my catalog out of OneDrive (leaving files where they were) and onto my secondary SSD (where my cache is). Export still fails in the same fashion.

Rob_Cullen

Community Expert

"I moved my catalog out of OneDrive (leaving files where they were)"

There also needs to be a 'local' version of the image files, ie. the files need to exist on your device as well as in the OneDrive cloud. (A green check on the files?)

If LrC only has access to 'local' Smart Previews with the catalog (on the SSD) then I would expect to see a warning message that exports will only be at the smaller SP file dimensions.

Further investigation needed.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

CronoZero15Author

Known Participant

There were no warnings about using only SP dimensions, the export just didn't work before updating to v14

Rob_Cullen

Community Expert

Get you library out of OneDrive!! LrC does not work well with catalogs in a Cloud location.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

Rikk Flohr_Photography

That's a good catch @Rob_Cullen . Good Advice!

Rikk Flohr: Adobe Photography Org

CronoZero15Author

Known Participant

General process/worflow question: I have my library on OneDrive because I will edit Smart Previews from my laptop when I'm not at my home desktop.

What would y'all recommend as a way to allow me to work remotely?

Rikk Flohr_Photography

Have you updated to 14.0.1 and attempted Export there?

Rikk Flohr: Adobe Photography Org

CronoZero15Author

Known Participant

I forgot to update since I immediately had to head out of town, but updating to 14 did seem to fix it.

In the process of rebuilding all smart previews, but a first test export of 10 images worked!

CronoZero15Author

Known Participant

Forgot to say: really not sure why updating to 14 was the answer. It should've worked previously unless this was a shadow way to force updates.

I was hesitant to update to v14 since I had seen a lot of discussion on bugs and didn't want to deal with them until v14 had a few patches in

CronoZero15Author

Known Participant

Tried again today, even rebuilt smart previews (which worked as now the icon for Originals + Smart Previews is lit up) and tried exporting to a different drive, but still nothing exported and an instantly filled progress bar. Something was sort of happening as my CPU fans spun up for a few seconds though.

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