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Lightroom Classic doesn't open

Community Beginner ,
Apr 13, 2024 Apr 13, 2024

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Bonjour.

Impossible de lancer Lightroom Classic (v13.2) sur mon Mac (Mac M2 - version 14.4.1).

 

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Community Expert ,
Apr 13, 2024 Apr 13, 2024

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Check that Lightroom Classic has 'full disk access': 

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

 

-- Johan W. Elzenga

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Community Beginner ,
Apr 14, 2024 Apr 14, 2024

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Thank you Johan. Unfortunately Adobe Lightroom Classic and Creative Cloud already have all the accesses opened (full disk & accessibility) 😞

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Community Expert ,
Apr 14, 2024 Apr 14, 2024

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Next two things to try. First, reset the preferences. Delete them, that is best: 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

If that does not help, then it could be your catalog. Rename the catalog file or (temporarily) move it out of the catalog folder, so Lightroom can't find it. If you get a dialog to search for it, create a new catalog to see if that works.

 

-- Johan W. Elzenga

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Community Beginner ,
Apr 21, 2024 Apr 21, 2024

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I just reseted the preferences and deleted them also : no improvement.

I tried to move the catalog file but no window appeared telling that Lightroom couldn't find it or asking me to vreat a new one 😞

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Community Expert ,
Apr 21, 2024 Apr 21, 2024

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At the risk of sounding silly, have you tried rebooting the computer? Sometimes Mac OS gets in a state where it won't launch apps. Rebooting will fix that. If that doesn't help and apparently resetting preferences didn't help, try starting with the option key held. It should throw a dialog where you can choose a catalog file and can repair your catalog.

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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I restart(ed) my Mac after each change but no improvement 😞

I am still stuck

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

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Probably reinstall time then. This might be a broken Lightroom installation which is rare. I would uninstall first and then reinstall classic. You might have to repoint it at your catalog after the reinstallation.

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Community Beginner ,
Apr 27, 2024 Apr 27, 2024

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I already uninstalled and reinstalled Lightroom Classic a bunch of times but no changes. 

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Community Expert ,
Apr 27, 2024 Apr 27, 2024

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In that case it will take some deeper digging. I would look for messages in the system log file (open by typing console in the looking glass icon in the menu bar). Look for crash logs there for classic. If you don't see any, start streaming the system log and see what happens when you try to open Classic. I also see OneDrive in your icons there. Make sure your catalog is not in a OneDrive (or any other cloud service) managed location. This can severely damage your catalogs.

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Community Expert ,
Apr 27, 2024 Apr 27, 2024

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LATEST

If you are migrating from an older version of the OS, it may not work properly if settings remain.
When installing the app, please install it from the desktop app.
Additionally, creating a new OS user and reinstalling the app may also improve the issue.

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