Lightroom classic - DynamicLinkMediaServer

[DidierRopers]

Hello,

I'm using LR Classic running Windows 7 and I get the following message : Couldn't start Dynamic Link Media Server.

This occurs each time I try to use the Slide Show tool and this stool remains unusable.

Any idea to solve this ?

Thank you.

[Akash Sharma]

Hi DidierRopers,

That isn't a great user experience as Lightroom Classic is giving an error message "Couldn't start Dynamic Link Media Server." while using the Slideshow module, we're sorry to hear about this. Let us help make it right.

Could you please take a look at the this similar discussion Import Error: Connecting to Dynamic Link Server Failed  and let us know if that helps?

Thanks,

Akash

[DidierRopers]

Thanks for your answer. unfortunately, I have already been trying this method and it doesn't solve the issue.

I just point that I don't use a Mac but a windows machine, running Windows 7

De : Akash Sharma

Envoyé : vendredi 7 juin 2019 15:43

À : Didier ROPERS

Objet : Lightroom classic - DynamicLinkMediaServer

Lightroom classic - DynamicLinkMediaServer

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma> in Lightroom Classic — The desktop-focused app - View the full <https://forums.adobe.com/message/11112102#11112102> discussion

[Akash Sharma]

Sorry that the suggestion didn't help. Could you please restore Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html#restore_preference...

How to set Lightroom Classic preferences

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html#restore_preference...

~Akash

[DidierRopers]

I tried this but nothing changes and I still get the same message about DynamicLinkMediaServer

De : Akash Sharma

Envoyé : mardi 11 juin 2019 13:13

À : Didier ROPERS

Objet : Lightroom classic - DynamicLinkMediaServer

Lightroom classic - DynamicLinkMediaServer

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma> in Lightroom Classic — The desktop-focused app - View the full <https://forums.adobe.com/message/11116989#11116989> discussion

[Akash Sharma]

Sorry about the delay in my response.

Could you please create a new administrative user account(Windows) and see if the issue still persists in it? Refer the below article to know how to create a new user account/root account: https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-acc... https://support.apple.com/en-in/HT204012

~Akash

[DidierRopers]

Same thing occurs with a new administrative account

De : Akash Sharma

Envoyé : jeudi 13 juin 2019 17:04

À : Didier ROPERS

Objet : Lightroom classic - DynamicLinkMediaServer

Lightroom classic - DynamicLinkMediaServer

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma> in Lightroom Classic — The desktop-focused app - View the full <https://forums.adobe.com/message/11120846#11120846> discussion

[Akash Sharma]

Are you on the Lightroom Classic 8.3.1 release update?

~Akash

[DidierRopers]

Yes, Lightroom Classic 8.3.1

De : Akash Sharma

Envoyé : mardi 18 juin 2019 17:09

À : Didier ROPERS

Objet : Lightroom classic - DynamicLinkMediaServer

Lightroom classic - DynamicLinkMediaServer

created by Akash Sharma <https://forums.adobe.com/people/Akash+Sharma> in Lightroom Classic — The desktop-focused app - View the full <https://forums.adobe.com/message/11127846#11127846> discussion

[GoldingD]

One possibility, from: Lightroom Classic: Connecting to Dynamic Link server failed while importing videos | Photoshop Famil...

1. Close Lightroom.

2. Press Ctrl + Alt + Delete > Start Task Manager > Process.

3. Select Dynamic Link Manager > End Process.

4. Start Lightroom.

[DidierRopers]

This process doenot appear in the list. It looks like Dynamic Ling Manager does not exist on my computer

De : davidg36166309

Envoyé : mardi 18 juin 2019 19:05

À : Didier ROPERS

Objet : Lightroom classic - DynamicLinkMediaServer

Lightroom classic - DynamicLinkMediaServer

created by davidg36166309 <https://forums.adobe.com/people/davidg36166309> in Lightroom Classic — The desktop-focused app - View the full <https://forums.adobe.com/message/11128098#11128098> discussion

[GoldingD]

DidierRopers  wrote

This process doenot appear in the list. It looks like Dynamic Ling Manager does not exist on my computer

De : davidg36166309

Envoyé : mardi 18 juin 2019 19:05

À : Didier ROPERS

Objet :  Lightroom classic - DynamicLinkMediaServer

Lightroom classic - DynamicLinkMediaServer

created by davidg36166309 <davidg36166309 >  in Lightroom Classic — The desktop-focused app - View the full <Re: Lightroom classic - DynamicLinkMediaServer >  discussion

Hmm, looking at my Windows 10 PC, it is installed in many places, would be a big miss to clean up,

Found it via search at:

C:\Program Files\Adobe\Adobe Bridge CC 2019\Required

C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Adobe Lightroom Classic\Helpers\DynamicLinkMediaServer

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Adobe Lightroom Classic\Helpers

C:\Program Files\Adobe\Elements 14 Organizer

C:\Users\goldi\AppData\Roaming\Adobe

C:\Users\goldi\Documents\Adobe

C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\DynamicLinkMediaServer

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Adobe Lightroom Classic\Helpers\DynamicLinkMediaServer\dynamiclinkmediaserver\1.0

C:\Program Files\Adobe\Adobe Bridge CC 2019\Required\dynamiclinkmediaserver

C:\Program Files\Adobe\Elements 14 Organizer\dynamiclinkmediaserver

hmm, a shortcut

C:\Program Files\Adobe\Elements 14 Organizer\dynamiclinkmediaserver

Yep, a mess, would not know if deleting any of these would break other things, do not know if it would be any help at all.

[GoldingD]

Are you running a Firewall on your PC? Perhaps a conflict. Perhaps temporarily turn it odd, test. If that looks like the issue, then you need to find out how to keep the firewall from blocking.

[GoldingD]

Could your anti virus be in the way? similar to firewall possibility, an exception might be needed. Most common anti virus do not foul this up.

Should have mentioned in previous. Is this a new problem, did it work before. Is the only change, updating LR?

[GoldingD]

This thread exists: Import Error: Connecting to Dynamic Link Server Failed

but it is for a MAC, I do not have a similar link for Windows. I do not know if accomplishing the equivalent in Windows would work.

hmmm, in that. very lon link, some mention of uninstalling quicktime then reinstalling , but does quicktime even exist any longer, similarly mentions iTunes, apparently apps that use the dynamic link media server and that install it.

When you google the issue, lots of Adobe programs, not jut LR use this for video. Not sure how it gets involved in slide shows. So solutions for it in Photoshop, Elements, etc also exist.

[DidierRopers]

Thanks, I'm gonna test all those proposals and I let you know.

De : davidg36166309

Envoyé : mardi 18 juin 2019 19:19

À : Didier ROPERS

Objet : Lightroom classic - DynamicLinkMediaServer

Lightroom classic - DynamicLinkMediaServer

created by davidg36166309 <https://forums.adobe.com/people/davidg36166309> in Lightroom Classic — The desktop-focused app - View the full <https://forums.adobe.com/message/11128106#11128106> discussion

[GoldingD]

Also odd, now on my Windows PS, no such service or process running.

So recommendations on stooping/starting, how???

Yep frustrating.

So, at least on my rig the DynamicLinkMediaServer process does not appear in Task Manager, under Process until I start Lightroom Classic and run a video. It appears within the Lightroom Process.

[GoldingD]

Looks like you will need to contact the techs at Adobe, yes, I know, annoying. To do so google "contact Adobe", a phone number may appear, doubt if that still works, in reality you will need to start a chat, get assertive with them, and get them to accomplish a service call with you.

generally any Adobe site, click on support, clcik on contact.

this site for one: Contact Customer Care

[abhishek_india]

Have you tried uninstalling and reinstalling Lightroom Classic ?

[GoldingD]

Re-looking at the Processing running. When LR Classic is running AND I am viewing a video form LR (in this case a .mov file). In Processes running within Lightroom I see Adobe Dynamic Link Manager running.

And if it does or does not show up appear to be dependent upon where I left off in the catalog or if the catalog has a video in it (something a bit odd with that)

When I see it, and look at its properties this path is provided:

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Adobe Lightroom Classic\Helpers\DynamicLinkMediaServer\dynamiclinkmediaserver\1.0

Odd that it is x86

Now I went and renamed that folder, restarted Lightroom Classic, Lightroom did not recreate it, and my lope view of a video did not include a play button. And Task Manager did not show Adobe Dynamic Link Manager running.

Closed LR, renamed that folder back, restarted LR and it worked again.

________________________________________________________________

So, in your rig , do you have C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Adobe Lightroom Classic\Helpers\DynamicLinkMediaServer\dynamiclinkmediaserver\1.0

???

[GoldingD]

Something else to look at, although it might be a bit dated

Adobe Creative Cloud Update fails due to DynamicLinkManager

[GoldingD]

How to reinstall Dynamic Link???

Ok, apparently as seen in this video:

Fixing Dynamic Link - YouTube

for another set of Adobe products (that wants to talk with Adobe) the Dynamic Link is installed via the Creative Cloud

EDIT/looks like he is talking about a different Dynamic Link

He does not work thru a fix

To me that means the Adobe Creative Cloud Desktop Application

Edit/ he is a high end in terms of type of programs, I mean After Effects? He could be talking about his entire Creative Cloud Plan, not the Desktop APP

What happens if you uninstall your Adobe Creative Cloud Desktop Application, then re-instill (the latest)??

Uninstall the Adobe Creative Cloud desktop application

How to download Creative Cloud desktop app

Incidentally, following link is about Adobe Creative Cloud Desktop App versions:

Release notes for the Adobe Creative Cloud desktop app

and the current version is Version 4.8.2.476

[GoldingD]

And consider: dynamic link manager crash - windows 10

now as an experiment with LR Classic closed, I went in and deleted the folder mentioned, started Lightroom Classic, and it did in fact recreate the folder in question.

Not sure if the link translated completely correct on what folder to delete but outside of Lightroom, with Lightroom Classic not running I deleted both:

Dynamiclinkmanager

and

Dynamiclinkmediaserver

From my C:\Users\goldi\AppData\Roaming\Adobe folder, and Lightroom Classic recreated them.