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Inspiring
April 22, 2025
Answered

Lightroom classic extremely slow on new powerful PC

  • April 22, 2025
  • 2 replies
  • 2507 views

Hi all,

 

Hoping someone can help me.  I have an Adobe plan with Lightroom & Photoshop included.  Both have worked fine for years, however I now have a new PC (much more powerful than my last) & whilst Photoshop still works, Lightroom Classic is being very slow to launch (stuck ages on "reading preferences" on the splash screen, then any slider I click on in the development module is taking 2-3 minutes to ungrey itself out.

 

Importing images is lightning quick, as is rendering 1:1 previews.  I've increased my cache & tweaked the GPU accelerator - no difference on either change.

 

I've had to revert back to an old copy of LR5 which doesn't support the raw files I'm currently creating, meaning a very manual workflow including a raw to dng converter.

 

A family member who's very techy worked with me for 2 hours on the weekend looking for solutions & doing checks - we cannot find anything.

 

Can anyone suggest anything or can Adobe advise if this is a known issue?

 

I'm using Win11

Local disk is 15% used with 781gb free

CPU is Intel(R) UHD Graphics 770

Graphics card is NVDIA GeForce RTX 5070 Ti

RAM 64GB 

 

I am desperate to come away from the LR5 solution as it lacks so much Vs the latest classic version.

Correct answer jasonw2420467

Well that was some scary evening.  I've ended up reinstalling windows 11, but guess what, the latest version of LR Classic is now lightning pace to load up & to develop any image - maybe it was something the people I brought it from put on or how it was setup but hey ho.

 

Guys - thank you for helping me over the last 24 hours, although I've no idea what's sorted it, I'm just over the moon I can get back to my old workflow but on my new setup.  Btw, I had a new hdmi cable today & I think I'd inadverntly put in the wrong port, I don't think that was the source of the problem but it didn't help me earlier that's for sure

2 replies

GoldingD
Legend
April 22, 2025
CPU is Intel(R) UHD Graphics 770

Actually that is the integrated video controll within your CPU. 

Graphics card is NVDIA GeForce RTX 5070 Ti

And from your GPU, I assume this is a desktop computer or perhaps a workstation. As such, the integrated video controller probably has no influence into your LrC. Had this been a laptop, perhaps a conflict could occur, and perhaps deactivating the integrated video controller driver would help, but that is rare.

__________________________________________________

 

  1. Can you post a screenshot of LrC /Preferences/Performance/
  2. Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post. Also large amounts of text in a post also render the Translate function inoperable.
Per Berntsen
Community Expert
Community Expert
April 22, 2025
quote
CPU is Intel(R) UHD Graphics 770

Actually that is the integrated video controll within your CPU. 

Graphics card is NVDIA GeForce RTX 5070 Ti

And from your GPU, I assume this is a desktop computer or perhaps a workstation. As such, the integrated video controller probably has no influence into your LrC. Had this been a laptop, perhaps a conflict could occur, and perhaps deactivating the integrated video controller driver would help, but that is rare.


By @GoldingD

 

I had this happen on a new desktop computer, and disabling the integrated GPU fixed it.

 

@jasonw2420467 

Open the Windows Device manager, right click the UHD Graphics and choose Disable device.

Relaunch LrC if it's running. Does that fix the issue?

 

Inspiring
April 23, 2025

I can no longer get back into windows since disabling this device. How can I reverse that change please? 

Inspiring
April 22, 2025

Unfortunately not uncommon. You may want to check out the Lightroom Queen Performance posts.

 

Have you run Task Manager when you experience slow performance to see what resources may be maxed out?

Inspiring
April 22, 2025

Thanks - I'll look over that.  Yes the task manager isn't revealing anything, it's not using much up at all, 5% I think it was.

Inspiring
April 22, 2025

Don't forget there are 3 resources to check; CPU, Memory and Disk. For example, Windows Indexing may be hogging disk IO.