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jagrojo55
Participant
January 16, 2020
Question

Lightroom Classic hace reiniciar mi PC Blue screen

  • January 16, 2020
  • 3 replies
  • 995 views

Cuando utilizo LR Clasicc en modo Biblioteca o Revelar y navego por los comandos y hace que en  mi Pc aparezca la pantalla azul de error y se reinicie. Desinstale e instale pero el problema persiste. Agradezco me ayuden a solucionar el problema. gracias

 

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3 replies

F
Fabian07
Participant
February 14, 2025

A mi me pasaba exactamente lo mismo hasta que un día se dañó la tarjeta de video, le puse una nueva y después seguía haciendo lo mismo, será que es lightroom forza demasiado mi tarjeta de video?, se me va a pantalla azul más frecuente cuando estoy editando por muchas horas usando el denoise y otras funciones de IA de lightroom, hasta se oye que el ventiflador del cpu empieza a girar más rápido 

dj_paige
dj_paige
Legend
February 14, 2025

Translation to English ...

 

The exact same thing happened to me

 

Please read the advice above in this thread. AI functions do put a lot of stress on certain parts of the PC, sometimes those parts can't handle the stress.

dj_paige
dj_paige
Legend
January 16, 2020

Blue screen is a hardware malfunction or a bad driver. You need to reinstall all drivers, and also run diagnostics on all your hardware (including the cooling system).

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
January 16, 2020

Hi there,

That should not be happening, blue screen is a counter measure by operating system it usually occurs if there is a hardware or a driver issue. Could you please try turning off the GPU option from Lightroom's preferences?
Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

 

Also, what operating system and Lightroom version are you working with?

You may try some gpu troubleshooting steps mentioned here and see how it goes: https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html

 

Regards,
Sahil

S
sergio hernan3081991075ey
Participant
June 30, 2023

a mi me pasa exactamente lo mismo , ya probe varias soluciones y ninguna funciona , desmarque el procesador grafico desde preferencias y me sigue reiniciando el equipo con pantalla azul , me pasa solo al usar lightroom o photoshop , cuando uso otro programa , juegos o aplicaciones no lo hace , solo al usar algun programa de adobe , tengo actualizados todos los drivers , lightroom y photoshop tambien actualizados

dj_paige
dj_paige
Legend
July 1, 2023

As stated already, this is either a hardware malfunction or a bad driver. There's plenty of instructions on-line on how to identify the cause, such as here: https://www.howtogeek.com/163452/everything-you-need-to-know-about-the-blue-screen-of-death/

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