Lightroom Classic has stopped exporting photos

[daniel35825655ztc4]

I'm running Windows 10. Lightroom Classic updated to 13.2 yesterday, and now I can't export photos. No matter what I do, when I select one or more photos to export, the progress bar appears in the top left, but even if I leave it for up to an hour, nothing ever gets exported. If I select export... the regular panel comes up so I can select options, but nothing gets exported. I've paused face and address lookup. I've disabled all plugins. I've tried selecting photos in the Library and Develop modules. I've tried using the right-click context menu and the File menu. I've tried it using presets and without. I've tried many combinations of output location including different physical drives, image format, file name, sharpening, metadata, watermarking, etc., and none of it ever produces an output. The only photos I can export are images that I've already exported, by using Export with Previous Nothing else works. This is driving me nuts. I had to take a screenshot to send someone an image they needed urgently. Does anyone know what's going on here?

[John R Ellis]

Some first troubleshooting steps. Try exporting one photo (not a video) after each step.

1. Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

2. Restart your computer (again, if necesssary). 

3. Select one image and do File > Export... Then set all the Export settings in the Export window manually (i.e. don't use an Export preset).

4. Set Preferences > Performance > Use Graphics Processor to Off.

5. Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

[GoldingD]

1. Not all operations show up in those progress bars. And some may be running.

2. I notice that your Address Lookup and Face Detection are not paused

3. And what about any sync to the cloud?

[miguele35863043]

I have the same problem...

[John R Ellis]

@miguele35863043, you may have one or more photo files that are corrupt or that LR can't read for some reason.  There's a nasty bug introduced in LR 13.2 where the export will just hang indefinitely trying to export such files:

https://community.adobe.com/t5/lightroom-classic-ideas/p-export-hangs-indefinitely-with-corrupt-file...

(Adobe hasn't acknowledged this as a bug yet, so it's not clear it will get fixed.)

Select all the of the files you're trying to export and do the menu command Metadata > Save Metadata To File. Do you get an error message?

[Evelina5EC9]

I also face this problem. I can export only today retouched files, but not the ones that were edited week before, even they are in the same folder.