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S
stellavdsvdsvds
Participant
October 8, 2019
Question

Lightroom Classic image preview issues with MSI GeForce® GT 1030 AERO ITX

  • October 8, 2019
  • 3 replies
  • 605 views

I have problems with the above card 2 computers. As soon as I activate these, he draws the pictures and these are then out of focus. So you see the picture for a fraction of a second and then you become blurry. How can I fix this. I have tried different drivers and already several settings - maybe I missed something else. Point 3 under the fixes addresses the topic, but says only one should search for a file and then start Lightroom. Only by the search I change so nothing😉

 

 

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    3 replies

    GoldingD
    GoldingD
    Legend
    October 8, 2019

    Please post your System Informastion as Lightroom Classic reports it.

     

    In Lightroom click on Help, then click on System Information, then click on Copy.

     

    Paste that into a reply

     

     

    PLEASE USE THE BLUE BUTTON WHEN REPLYING TO POSTS.
    Helps to show posts in date/time order, improves visibility (as not hidden in a reply to a reply), and is easi to use.

     

     

    S
    stellavdsvdsvdsAuthor
    Participant
    October 8, 2019
    Also ich nutze Lightroom Classic in seiner aktuellen Version und wenn ich die Unterstüzung abschalte ist das Problem nicht mehr gegeben. Habe die Karten aber extra für LR gekauft und würde die gerne nutzen. Ja die Treiber sind von Nvidia direkt, lade gerade den aktuellen, mal sehen ob der hilft. Ach ja BS ist Win 10 Home Premium 64
    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    October 8, 2019
    Since the application is working properly with the Graphics Processor off, the issue may be either due to the drivers or the Graphics cards themselves.
    S
    stellavdsvdsvdsAuthor
    Participant
    October 8, 2019

    Geht das schon wieder los - also wenn ich geforce oder msi anschreibe das die Grafikkarte nur bei Lightroom probleme macht - was antworten die wohl zu recht ? Das es an Lightroom liegt. Denn der Fehler tritt NUR bei Lightroom auf, der Rest läuft problemlos. Also liegt es wohl nahe bei euch den Fehler zu suchen.

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    October 8, 2019

    Hi there,

     

    We apologize for the issue you are facing with the previews of your images in Lightroom.

     

    Would you mind sharing the version of Lightroom you are using by going to the Help menu > System info? Also, which operating system version are you using on the computer?

     

    As you have mentioned that you have tried different versions of the graphic drivers on the computer, could you confirm if the drivers were downloaded from the manufacturers website or did you roll back to older drivers installed with the operating system updates?

     

    You can try to go to the Preferences for Lightroom > Performance and uncheck the option to Use Graphics Processor and then relaunch Lightroom to check if that helps? 

     

     

    Regards,

    Nikunj

     

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